At a Glance
- Tasks: Provide vital admin support in scheduling cancer referrals and appointments.
- Company: Join Epsom and St Helier University Hospitals NHS Trust, serving diverse communities.
- Benefits: Gain experience in a busy environment with opportunities for personal growth.
- Other info: Flexible working across sites with a supportive team atmosphere.
- Why this job: Make a real difference in patients' lives while developing essential skills.
- Qualifications: GCSEs in English and Maths; NVQ 3 or equivalent experience required.
The predicted salary is between 37035 - 45265 £ per year.
Provide comprehensive administrative support to the Cancer Services office in maintaining accurate records of new and existing cancer referrals. Work within the Cancer Two Week Wait office to efficiently schedule and book appointments for patients in accordance with Trust and National guidelines, while also demonstrating a target-driven approach towards the front-end of the cancer pathways. Your role will be instrumental in ensuring smooth referral management processes, supporting adherence to trust guidelines, and contributing to the achievement of cancer standards.
Manage patient registrations and appointment bookings in the Two Week Rule office, ensuring timely scheduling for patients referred under the Two Week Rule for suspected cancer. This will involve mastering cancer Two Week Rule pathways for various tumour specificities, maintaining accuracy and efficiency in the registration and booking process.
The department is very busy and the post would best suit someone with good organisational, communication and prioritisation skills. Post is for 37.5 hours per week and involves working at both Epsom and St Helier as and when required.
- GCSEs or equivalent in English and Maths
- Minimum of NVQ 3 or equivalent experience
Experience Essential:
- Experience of Microsoft packages, Word, Excel and Access
Desirable:
- Experience working in a hospital environment
- Use of patient information systems
Knowledge and Skills Essential:
- Excellent communication skills
- Organisation and prioritising skills
- Ability to work without close supervision
- Ability to work as part of a team
- Ability to work under pressure
- To demonstrate empathy and compassion when talking to patients over the phone
Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire. We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve. The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.
Essential: Flexibility to work cross site and shift patterns.
Cancer Services TWR Booking Assistant in Ewell employer: Epsom and St Helier University Hospitals
Epsom and St Helier University Hospitals is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional development. With opportunities for growth in a dynamic healthcare environment, our team members benefit from collaborative community engagement and the chance to make a meaningful impact on patients' lives, particularly in the field of stroke care.
Contact Details:
Epsom and St Helier University Hospitals Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Cancer Services TWR Booking Assistant in Ewell
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Epsom and St Helier University Hospitals.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Epsom and St Helier University Hospitals.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Epsom and St Helier University Hospitals, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Cancer Services TWR Booking Assistant in Ewell
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Epsom and St Helier University Hospitals.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Epsom and St Helier University Hospitals.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Epsom and St Helier University Hospitals. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Epsom and St Helier University Hospitals. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Epsom and St Helier University Hospitals
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Epsom and St Helier University Hospitals’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
