At a Glance
- Tasks: Assist and transport patients with care, ensuring their comfort and safety.
- Company: Epsom and St Helier Hospitals Trust, dedicated to patient care.
- Benefits: Earn £13.85 per hour, with opportunities for personal growth.
- Other info: Join a supportive team in a rewarding and dynamic environment.
- Why this job: Make a real difference in patients' lives while gaining valuable experience.
- Qualifications: Must have a valid UK driving licence and strong communication skills.
Non-Emergency Patient Transport (NEPT) is a service provided by the Epsom and St Helier Hospitals Trust and transport commissioners for patients meeting eligibility criteria. The post holder will be a vital member of the team who will assist in:
- Helping patients out of their home and into the ambulance (including lifting).
- Transporting patients safely, comfortably and promptly to their appointments.
- Returning patients home and ensuring they are settled before leaving.
- Keeping accurate records of journeys on both the PDA and the Daily Log Sheet.
Key responsibilities
- Assist patients with kindness, respect and compassion to often worried patients and their relatives.
- Transport older people, individuals physically disabled and people with mental health problems.
- Maintain contact with staff at the control room via PDA, receiving work allocation and advice.
- Wear the uniform provided and work alone or in a two‑person team in an adapted ambulance or wheelchair‑accessible vehicle.
- Work in a physically demanding role, covering a specific geographical area and occasionally dealing with distressing situations or seriously ill patients.
Vehicle and operation duties
- Complete a range of vehicle checks including tyre pressure, oil and screen wash levels.
- Report any vehicle or equipment defects to the Fleet Team.
- Ensure the allocated vehicle is adequately stocked with essential consumables and report missing stock.
- Return untidy ambulances to the Shift Manager.
- Communicate with the Control Team to gain instructions throughout the shift, call following each completed conveyance, and report any aborted, cancelled or delayed journeys.
- Refuel the vehicle and return it to base refuelled at the end of the shift.
- Work in line with all policies and procedures and wear the correct issued uniform at all times following the BBO guidelines.
- Sign out/in all equipment issued for a patient’s conveyance.
Requirements
- Valid, current Full (manual) UK driving licence with a maximum of 3 penalty points and held for a minimum of 2 years.
- Physical ability to lift and transport patients.
- Good communication skills and the ability to work independently or in a team.
- Understanding of NHS policies and safety procedures.
Salary £13.85 per hour, London Living Wage. This opportunity is NOT Agenda For Change terms & conditions.
Ambulance Care Assistant/Driver in City of London employer: Epsom and St Helier University Hospitals
Epsom and St Helier Hospitals Trust is an exceptional employer, offering a supportive work culture where compassion and teamwork are at the forefront of our Non-Emergency Patient Transport service. Employees benefit from competitive pay, opportunities for professional development, and the chance to make a meaningful impact in the lives of patients within a diverse community. Working in this role not only provides job satisfaction but also allows for personal growth in a dynamic healthcare environment.
Contact Details:
Epsom and St Helier University Hospitals Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ambulance Care Assistant/Driver in City of London
✨Get Some Hands-On Experience
If you're looking to land that full-time gig in emergency medical services, don't underestimate the power of hands-on experience! Volunteering with local ambulance services or first aid organisations can give you a great insight into the field and show potential employers you’re dedicated.
✨Connect with EMS Communities
Join local EMS associations or online groups where professionals chat about job opportunities and trends. These communities are goldmines for networking, and you might just overhear about openings at places like Epsom and St Helier University Hospitals that aren't even advertised yet!
✨Showcase Your Skills Through Certifications
Make sure you’re up to date with your certifications—CPR, first aid, and any relevant EMS training. Having these on your CV or mentioned in interviews can really set you apart from the crowd when applying for that full-time role.
✨Leverage Local Job Fairs
Don’t forget about job fairs, especially those focused on healthcare and emergency services. These events are perfect for meeting representatives from companies like Epsom and St Helier University Hospitals face-to-face and making a lasting impression. Plus, they often have a ton of insider info about the hiring process!
We think you need these skills to ace Ambulance Care Assistant/Driver in City of London
Some tips for your application 🫡
Highlight Relevant Certifications:In the emergency medical services world, certifications like EMT or Paramedic are crucial. Make sure to prominently display any relevant qualifications on your CV to show you’re qualified and ready to jump in.
Showcase Your Experience in High-Pressure Situations:This isn’t just about ticking boxes; we want to see how you’ve handled emergencies. Share specific examples from your past roles, focusing on your ability to stay calm and effective under pressure—this will really make your CV stand out!
Craft a Personal Cover Letter:Use your cover letter to express your passion for EMS. Share a brief story about why you got into this field and what drives you. This personal touch helps us connect with you beyond just your qualifications.
Emphasise Teamwork and Communication Skills:Being part of an EMS team means communication is key. Highlight your experiences working in teams, especially in stressful environments, and how you effectively communicate with both your team and patients. This will show us you can thrive in our fast-paced world.
How to prepare for a job interview at Epsom and St Helier University Hospitals
✨Brush Up on Your Medical Knowledge
As we're stepping into the emergency medical services world, it's crucial to have a solid grasp on medical protocols and procedures. Expect to face scenario-based questions where you'll need to demonstrate your decision-making skills in high-pressure situations, so reviewing your medical textbooks or guidelines might just give you the edge!
✨Showcase Your Communication Skills
In EMS, teamwork and communication can literally save lives. Be prepared to discuss how you've effectively communicated in past settings or during training exercises. They might throw in questions about managing stressful interactions with patients or colleagues, so highlighting your soft skills could really set you apart.
✨Familiarise Yourself With Local Protocols
Since you'll be serving the community, knowing the specific EMS protocols and guidelines of Epsom and St Helier University Hospitals is key. Research their operations and any recent changes they might have implemented. Demonstrating that you're well-informed about local practices shows your commitment and readiness to hit the ground running.
✨Prepare for Practical Assessments
Don't be surprised if your full-time interview includes a hands-on assessment. Practising skills like CPR, patient assessment, and using EMS technology will show you're ready for the rigours of the job. So gather your training materials and maybe even practice with a mate to simulate the scenario-based tests you might encounter.
