Strategic Account Manager

Overview
How You’ll Make an Impact
As a Strategic Account Manager at Epsilon, you will lead the tactical and creative development for a portfolio of top brands, driving their growth and retention by providing exceptional digital marketing solutions. You’ll partner with internal Epsilon specialists and key client stakeholders to design and implement personalised digital strategies, ensuring seamless integration onto the Epsilon platform.
This role is highly collaborative, working with 12 different cross teams internally plus working alongside your client to deliver the best-in-class objective-based solutions.
Join a company that is transforming the marketing and advertising technology landscape. Epsilon’s unique combination of data-driven insights and cutting-edge technology offers a compelling opportunity to work on industry-leading projects that redefine how brands connect with consumers. You will directly contribute to Epsilon’s growth and evolution, helping shape the future of the industry. This is a hybrid role requiring you to be in our London office 2/3 days per week.
What You’ll Achieve

• In this role, you’ll have the opportunity to develop expertise in digital MarTech strategy, revenue growth, project management, and client services while leading cross-functional teams. Epsilon offers continuous learning opportunities, positioning you for career advancement and leadership roles within a dynamic and evolving industry.

Who You Are

• What you’ll bring with you:
  • 2-4 years of client management or commercial experience in the digital marketing landscape, either agency or client-side.
  • Excellent interpersonal and communication skills at all levels
  • Demonstrate a proven ability to achieve revenue targets.
  • Strong organisational and project management experience.
  • Creative and strategic thinking with a focus on continuous improvement.
  • Solid commercial insight, with the ability to identify and manage growth opportunities and support business success across a wide portfolio of clients
• Why you might stand out from other talent:
  • Experience in mentoring and training junior team members.
  • Substantial experience in managing six-figure budgets.
  • A deep understanding of the digital industry and a passion for its evolving nature.
  • Ability to work closely with product owners and become a solutions specialist.
  • A growth-oriented mindset, continually seeking ways to enhance skills and stay ahead in a fast-changing industry.

This role is perfect for someone eager to be part of a dynamic, growing business at the cutting edge of digital marketing and technology, with ample opportunities to make a significant impact.
Additional Information
When You Join Us, We’ll Create Something EPIC Together
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.
Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.
Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:

• Act with integrity. We are transparent and have the courage to do the right thing.
• Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
• Innovate with purpose. We shape the market with big ideas that drive big outcomes.
• Respect all voices. We embrace differences and foster a culture of connection and belonging.
• Empower with accountability. We trust each other to own and deliver on common goals.

Because You Matter
We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career.
We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City.
As part of our dedication to enhance our
inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.
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