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- Tasks: Lead client success and develop innovative digital marketing strategies for top brands.
- Company: Join Epsilon, a global leader in data and technology for marketing.
- Benefits: Enjoy hybrid work, competitive pay, and a comprehensive benefits package.
- Why this job: Make a real impact in a dynamic environment at the forefront of digital marketing.
- Qualifications: 3-5 years in digital marketing, strong leadership, and analytical skills required.
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Overview: Responsible for client success across a diverse portfolio of high-profile brands. Reports to senior leadership and collaborates with cross-functional teams to deliver innovative digital marketing strategies that maximise client revenue and align with omnichannel indicators. Shapes client strategies using advanced digital marketing and MarTech solutions to create measurable value and develop client retention and growth. The role includes mentoring and coaching a team, collaborating with internal and external partners to deliver objective-based solutions. This is a hybrid role requiring you to be in our London office 3 days per week.
What You’ll Achieve: Significant opportunities for career growth, including potential upward mobility within the company. You will hone your leadership, digital marketing, and critical thinking skills, contributing to success in the EMEA market.
Who You Are: What you’ll bring with you:
- 3-5 years’ experience in digital marketing, MarTech, and project management.
- Strong organisational, time management, and communication skills.
- Analytical thinking with a curiosity about interpreting data to tell compelling stories.
- Ability to manage and develop a high-performing team, driving both client and employee success.
- Strong commercial foresight with the ability to identify growth opportunities and drive profitability.
Why you might stand out from other talent:
- Passion for big data, technology and solving complex problems.
- A consultative approach to client management, growth and strategy development.
- Experience in leading cross-functional teams and driving innovative solutions.
- A proactive attitude focused on process improvement and automation.
- A growth mindset, always seeking to learn, adapt, and improve in a fast-evolving industry.
This role is ideal for someone eager to contribute to a dynamic, growing business at the intersection of digital marketing and technology, with opportunities to make a significant impact.
Additional Information: When you join us, we’ll create something EPIC together. We are a global data, technology and services company powering the marketing and advertising ecosystem. We provide data, technology and services to engage consumers with 1 View, 1 Vision and 1 Voice. Our portfolio includes digital media, messaging and loyalty solutions, with 400+ billion consumer actions processed daily using advanced AI. We are a global company with more than 9,000 employees. Our pillars and values guide how we work together, including People centricity, Collaboration, Growth, Innovation, and Flexibility. We are committed to equal access to opportunity and provide reasonable adjustments for candidates during the application process.
Equal Opportunity and Benefits: We offer hybrid working opportunities and competitive compensation, a comprehensive benefits package, and opportunities for career advancement. We are dedicated to an inclusive and diverse workforce.
Senior Client Services Manager employer: Epsilon
Contact Detail:
Epsilon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Services Manager
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your digital marketing and MarTech expertise. Share specific examples of how you've driven client success or improved processes. We want to see your passion and how you can bring value to the team!
✨Prepare for the Interview
Do your homework before the interview! Research Epsilon and understand our values and services. Think about how your experience aligns with our goals. We love candidates who come prepared and can discuss how they can contribute to our success.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for talent that fits our culture and values, so make sure to showcase your unique skills and experiences.
We think you need these skills to ace Senior Client Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Client Services Manager role. Highlight your digital marketing and project management experience, and don’t forget to showcase any leadership roles you've had!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for Epsilon. Share your passion for digital marketing and how your consultative approach can drive client success. Be genuine and let your personality shine through!
Showcase Your Analytical Skills: Since we love data-driven decision-making, include examples of how you've used analytics to tell compelling stories or drive strategies in your previous roles. This will help us see your analytical thinking in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Epsilon
✨Know Your Digital Marketing Stuff
Make sure you brush up on the latest trends in digital marketing and MarTech. Be ready to discuss how you've used data to drive client success in your previous roles. This will show that you're not just familiar with the industry but also passionate about it.
✨Showcase Your Leadership Skills
Since this role involves mentoring a team, be prepared to share examples of how you've successfully led teams in the past. Talk about specific challenges you faced and how you motivated your team to achieve their goals. This will highlight your ability to manage and develop high-performing teams.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific client situations or challenges. Think through some scenarios in advance and outline your thought process. This will demonstrate your analytical thinking and consultative approach to client management.
✨Emphasise Your Growth Mindset
Epsilon values a growth mindset, so be ready to discuss how you've adapted to changes in the industry or learned from past experiences. Share examples of how you've sought out opportunities for improvement, whether in processes or personal development.
