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- Tasks: Support Retail Media clients by coordinating deliveries and assisting Client Leads.
- Company: Join Epsilon, a dynamic team in the heart of London.
- Benefits: Hybrid work model, team-first culture, and opportunities for growth.
- Other info: Enjoy occasional travel to retailer offices across the UK.
- Why this job: Make a real impact in client success while developing your skills.
- Qualifications: 1-2 years in client services and strong Excel skills required.
The predicted salary is between 30000 - 40000 £ per year.
Epsilon is seeking a Client Success Associate to join their team in London. You will support Retail Media clients by coordinating deliveries and assisting Client Leads.
Responsibilities include:
- Operational checks
- Reporting
- Client communication
The ideal candidate has 1-2 years of experience in a client services role and strong Excel skills. This position requires working four days per week from the London office, with occasional travel to retailer offices across the UK. Epsilon offers a proactive and team-first environment.
Retail Media Client Success Associate — Hybrid London employer: Epsilon
Contact Detail:
Epsilon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Media Client Success Associate — Hybrid London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Epsilon on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your Excel skills. We know that strong Excel skills are key for this role, so practice those formulas and pivot tables to impress!
✨Tip Number 3
Show off your client communication skills! Think of examples from your past experiences where you’ve successfully managed client relationships. We want to hear how you’ve made clients happy!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Retail Media Client Success Associate — Hybrid London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in client services. We want to see how your skills align with the role, so don’t be shy about showcasing your Excel prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Client Success Associate role and how you can contribute to our team at Epsilon. Keep it engaging and personal.
Showcase Your Communication Skills: Since this role involves a lot of client communication, make sure your application reflects your ability to communicate clearly and effectively. We love candidates who can convey their thoughts well!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Epsilon
✨Know Your Client Services Inside Out
Make sure you brush up on your client services knowledge. Understand the key responsibilities of a Client Success Associate and be ready to discuss how your previous experience aligns with these tasks, especially in coordinating deliveries and client communication.
✨Excel Skills Are Key
Since strong Excel skills are a must for this role, practice using Excel before your interview. Be prepared to talk about how you've used Excel in past roles, whether it's for reporting or operational checks, and maybe even bring examples of your work if possible.
✨Show Your Team Spirit
Epsilon values a proactive and team-first environment, so highlight your teamwork experiences. Share specific examples of how you've collaborated with others to achieve goals, and express your enthusiasm for working in a hybrid setting while supporting your colleagues.
✨Prepare for Travel Questions
Since the role involves occasional travel to retailer offices, be ready to discuss your flexibility and willingness to travel. Think about any past experiences where you've had to adapt to different environments and how you managed those situations.