At a Glance
- Tasks: Lead digital marketing strategies for top brands and drive their growth.
- Company: Join Epsilon, a leader in transforming marketing technology.
- Benefits: Competitive pay, great benefits, hybrid work, and career advancement.
- Other info: Dynamic environment with opportunities for mentorship and leadership.
- Why this job: Make a real impact in the evolving digital marketing landscape.
- Qualifications: 2-4 years in client management with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
As a Strategic Client Services Manager at Epsilon, you will lead the tactical and creative development for a portfolio of top brands, driving their growth and retention by providing exceptional digital marketing solutions. You’ll partner with internal Epsilon specialists and key client partners to design and implement personalised digital strategies, ensuring seamless integration onto the Epsilon platform. This position involves high collaboration, working with 12 different cross teams internally plus working alongside your client to deliver outstanding objective‑based solutions.
Join a company that is transforming the marketing and advertising technology landscape. Epsilon’s unique combination of data‑driven insights and groundbreaking technology offers a compelling opportunity to work on industry‑leading projects that redefine how brands connect with consumers. You will directly contribute to Epsilon’s growth and evolution, helping shape the future of the industry.
Responsibilities
In this role, you’ll have the opportunity to develop expertise in digital MarTech strategy, revenue growth, project management, and client services while leading cross‑functional teams. Epsilon offers continuous learning opportunities, positioning you for career advancement and leadership roles within a dynamic and evolving industry.
Qualifications
What you’ll bring with you:
- 2 - 4 years of client management or commercial experience in the digital marketing landscape, either agency or client-side.
- Excellent interpersonal and communication skills at all levels.
- Experience working in an environment committed to achieving specific goals, with a track record of exceeding growth objectives.
- Demonstrated ability to grow client revenue through strategic up‑and‑cross‑selling of tailored solutions.
- Solid commercial insight, with the ability to identify and lead growth opportunities and support business success across a wide portfolio of clients.
- Strong organisational and project management experience.
- Creative and critical thinking with a focus on continuous improvement.
Why you might stand out from other talent:
- Experience in mentoring and training junior team members.
- A deep understanding of the digital industry and a passion for its evolving nature.
- Ability to work closely with product owners and become a solutions specialist.
- A proactive approach, continually seeking ways to develop skills and stay ahead in a fast‑changing industry.
- Proven track record in leading internal and external critical initiatives that drive client success and long‑term account growth.
- Comfortable engaging with senior collaborators, presenting arguments, and influencing decision‑making at the executive level.
This role is perfect for someone eager to be part of a dynamic, growing business at the groundbreaking of digital marketing and technology, with ample opportunities to make a significant impact.
Because you matter, we know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career.
We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City.
As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and parental, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.
Strategic Client Services Manager in London employer: Epsilon
Epsilon is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to lead strategic initiatives for top brands in the digital marketing landscape. With a strong commitment to employee growth, Epsilon offers continuous learning opportunities and career advancement within a dynamic environment, all while providing competitive compensation and a comprehensive benefits package. Located in the iconic Television Centre, White City, the company embraces diversity and inclusion, ensuring that every team member feels valued and supported.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Client Services Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the digital marketing space and let them know you're on the hunt for a Strategic Client Services Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your successes in client management and digital strategies. When you get the chance to chat with potential employers, share these examples to demonstrate how you can drive growth and retention for their clients.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like Epsilon, and express your interest in working with them. Tailor your message to show how your experience aligns with their goals and values.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in digital marketing and MarTech. Join webinars, read industry blogs, and engage in online communities. This not only boosts your knowledge but also gives you great talking points during interviews.
We think you need these skills to ace Strategic Client Services Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Strategic Client Services Manager role. Highlight your experience in digital marketing and client management, and show us how you can drive growth and retention for top brands.
Showcase Your Skills:We want to see your excellent interpersonal and communication skills shine through. Use specific examples from your past experiences to demonstrate how you've exceeded growth objectives and contributed to client success.
Be Creative and Critical:Don’t shy away from showing your creative thinking! Share instances where you’ve implemented innovative solutions or strategies that led to significant results. We love candidates who think outside the box!
Apply Through Our Website:Remember, the best way to apply is through our website. It’s super easy and ensures your application gets to the right people. Plus, we’re excited to see what you bring to the table!
How to prepare for a job interview at Epsilon
✨Know Your Digital Marketing Stuff
Make sure you brush up on the latest trends and technologies in digital marketing. Epsilon is all about data-driven insights, so be ready to discuss how you've used analytics to drive client success in your previous roles.
✨Showcase Your Collaboration Skills
Since this role involves working with multiple cross-functional teams, prepare examples of how you've successfully collaborated in the past. Highlight any specific projects where teamwork led to outstanding results, as this will resonate well with the interviewers.
✨Prepare for Client Scenarios
Think about potential client scenarios you might face in this role. Be ready to discuss how you would approach client management, upselling, and delivering tailored solutions. This shows that you understand the importance of client relationships and can think strategically.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in Epsilon's growth and future projects. Inquire about their approach to innovation in digital marketing or how they measure success for their clients. This demonstrates your enthusiasm and forward-thinking mindset.
