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For Companies At a Glance
- Tasks: Lead client success and develop innovative digital marketing strategies for top brands.
- Company: Join Epsilon, a global leader in data and technology for marketing.
- Benefits: Enjoy hybrid work, competitive pay, and a comprehensive benefits package.
- Why this job: Make a real impact in a dynamic environment at the forefront of digital marketing.
- Qualifications: 3-5 years in digital marketing, strong leadership, and analytical skills required.
- Other info: Great opportunities for career growth and a supportive, inclusive culture.
The predicted salary is between 36000 - 60000 £ per year.
Senior Client Services Manager at Epsilon responsible for client success across a diverse portfolio of high-profile brands. Reports to senior leadership and collaborates with cross-functional teams to deliver innovative digital marketing strategies that maximise client revenue and align with omnichannel indicators. Shapes client strategies using Epsilon’s advanced digital marketing and MarTech solutions to create measurable value and develop client retention and growth. The role includes mentoring and coaching a team, collaborating with internal and external partners to deliver objective-based solutions. This is a hybrid role requiring you to be in our London office 3 days per week.
What You’ll Achieve
You’ll have significant opportunities for career growth, including potential upward mobility within Epsilon and Publicis Groupe. You will hone your leadership, digital marketing, and critical thinking skills, contributing to Epsilon’s success in the EMEA market.
Who You Are
What you’ll bring with you:
- 3-5 years’ experience in digital marketing, MarTech, and project management.
- Strong organisational, time management, and communication skills.
- Analytical thinking with a curiosity about interpreting data to tell compelling stories.
- Ability to manage and develop a high-performing team, driving both client and employee success.
- Strong commercial foresight with the ability to identify growth opportunities and drive profitability.
Why you might stand out from other talent:
- Passion for big data, technology and solving complex problems.
- A consultative approach to client management, growth and strategy development.
- Experience in leading cross-functional teams and driving innovative solutions.
- A proactive attitude focused on process improvement and automation.
- A growth mindset, always seeking to learn, adapt, and improve in a fast-evolving industry.
This role is ideal for someone eager to contribute to a dynamic, growing business at the intersection of digital marketing and technology, with opportunities to make a significant impact.
Additional Information
When You Join Us, We’ll Create Something EPIC Together. Epsilon is a global data, technology and services company powering the marketing and advertising ecosystem. We provide data, technology and services to engage consumers with 1 View, 1 Vision and 1 Voice. Epsilon’s portfolio includes digital media, messaging and loyalty solutions, with 400+ billion consumer actions processed daily using advanced AI. We are a global company with more than 9,000 employees. Our pillars and values guide how we work together, including People centricity, Collaboration, Growth, Innovation, and Flexibility. We are committed to equal access to opportunity and provide reasonable adjustments for candidates during the application process.
Equal Opportunity and Benefits
We offer hybrid working opportunities and competitive compensation, a comprehensive benefits package, and opportunities for career advancement. We are dedicated to an inclusive and diverse workforce.
Senior Client Services Manager in London employer: Epsilon
Contact Detail:
Epsilon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Services Manager in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to current Epsilon employees on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your digital marketing and MarTech expertise. Share specific examples of how you've driven client success or improved processes in previous roles. We love hearing about real results!
✨Prepare for the Interview
Do your homework before the interview! Understand Epsilon’s services and how they align with client needs. Think about how your experience can contribute to their goals, especially in terms of growth and innovation. We want to see your passion for the role!
✨Follow Up with Flair
After your interview, don’t forget to send a thank-you note! Mention something specific from your conversation to remind them of your fit for the Senior Client Services Manager role. It shows you’re genuinely interested and keeps you top of mind.
We think you need these skills to ace Senior Client Services Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Client Services Manager. Highlight your experience in digital marketing and project management, and don’t forget to showcase your leadership skills. We want to see how you can drive client success!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about digital marketing and how your analytical thinking can help shape client strategies. Be sure to mention any relevant experience with MarTech solutions.
Showcase Your Team Management Skills: Since this role involves mentoring and coaching, share examples of how you've developed high-performing teams in the past. We love to see how you’ve driven both client and employee success through effective leadership.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Epsilon
✨Know Your Digital Marketing Stuff
Make sure you brush up on the latest trends in digital marketing and MarTech. Be ready to discuss how you've used these strategies in your previous roles, especially in relation to client success and revenue growth.
✨Show Off Your Leadership Skills
Prepare examples of how you've mentored or coached a team in the past. Highlight your ability to drive both client and employee success, as this role is all about managing high-performing teams.
✨Be Data-Driven
Since analytical thinking is key, come prepared with examples of how you've interpreted data to tell compelling stories. Think about how you've identified growth opportunities through data analysis in your previous positions.
✨Demonstrate Your Consultative Approach
Epsilon values a consultative approach to client management, so be ready to discuss how you've developed strategies that align with client needs. Show your proactive attitude towards process improvement and automation.
