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- Tasks: Support Retail Media clients by coordinating deliveries and assisting Client Leads.
- Company: Join Epsilon, a dynamic team in the heart of London.
- Benefits: Hybrid work model, team-first culture, and opportunities for growth.
- Other info: Enjoy occasional travel to retailer offices across the UK.
- Why this job: Make a real impact in client success while developing your skills.
- Qualifications: 1-2 years in client services and strong Excel skills required.
The predicted salary is between 30000 - 40000 £ per year.
Epsilon is seeking a Client Success Associate to join their team in London. You will support Retail Media clients by coordinating deliveries and assisting Client Leads.
Responsibilities include:
- Operational checks
- Reporting
- Client communication
The ideal candidate has 1-2 years of experience in a client services role and strong Excel skills. This position requires working four days per week from the London office, with occasional travel to retailer offices across the UK. Epsilon offers a proactive and team-first environment.
Retail Media Client Success Associate — Hybrid London employer: Epsilon
Contact Detail:
Epsilon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Media Client Success Associate — Hybrid London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Epsilon on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your Excel skills. We all know how important those are for the Client Success Associate role, so practice some key functions and reporting techniques.
✨Tip Number 3
Show off your communication skills! During interviews, be ready to discuss how you've successfully managed client relationships in the past. We want to see that you can handle client queries like a champ.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Retail Media Client Success Associate — Hybrid London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client services and showcases your Excel skills. We want to see how your background aligns with the Retail Media space, so don’t be shy about emphasising those key points!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Client Success Associate role at Epsilon and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills: Since this role involves a lot of client communication, make sure your application reflects your ability to communicate clearly and effectively. Whether it’s through your writing style or examples of past experiences, let us see your skills in action!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Epsilon
✨Know Your Client Services Inside Out
Make sure you brush up on your client services knowledge. Understand the key responsibilities of a Client Success Associate and be ready to discuss how your previous experience aligns with these tasks, especially in coordinating deliveries and client communication.
✨Excel Skills Are Key
Since strong Excel skills are a must for this role, practice using Excel before your interview. Be prepared to talk about specific functions or tools you've used in the past, and maybe even share examples of how you've used Excel to improve reporting or operational checks.
✨Show Your Team Spirit
Epsilon values a proactive and team-first environment, so highlight your teamwork experiences. Think of examples where you collaborated effectively with others, especially in a client-facing role, and be ready to explain how you contribute to a positive team dynamic.
✨Prepare for Travel Questions
Since the role involves occasional travel to retailer offices, be ready to discuss your flexibility and willingness to travel. Share any relevant experiences that demonstrate your adaptability and how you manage your time effectively when on the go.