Client Services Manager in London

As a Client Services Manager at Epsilon, you will lead the delivery of innovative digital marketing strategies for a portfolio of top brands, collaborating closely with cross-functional teams across 12 departments. You will partner with Sales teams to drive client growth, retention, and revenue through exceptional service and strategic execution.

The role is highly collaborative, working with 12 different cross teams internally plus working alongside your client to deliver the best-in-class objective-based solutions. Join a company that is transforming the marketing and advertising technology landscape. Epsilon's unique combination of data-driven insights and cutting-edge technology offers a compelling opportunity to work on industry-leading projects that redefine how brands connect with consumers. You will directly contribute to Epsilon's growth and evolution, helping shape the future of the industry. This is a hybrid role requiring you to be in our London office 3 days per week.

You will have ample opportunities for career growth, with access to unlimited online training, workshops with industry experts, and peer-to-peer learning. This role will help you develop skills in Digital MarTech, project management, client services, and strategic business planning, positioning you as a key contributor to Epsilon's success and your own professional development.

What you will bring with you:

• Strong organizational skills with an ability to manage time effectively.
• Excellent communication skills, both verbal and written.
• Proficiency in digital marketing and a passion for big data and technology.
• Ability to think analytically and tell data-driven stories.
• Growing commercial awareness with an eagerness to identify opportunities for growth and contribute to business success.

Why you might stand out from other talent:

• Experience in client services and account management.
• A consultative approach to problem-solving and strategy development.
• A drive for continual learning, personal development, and process improvement.
• An openness to continuous learning and development, with a growth mindset aimed at improving and adapting in a fast-evolving industry.

This role is perfect for someone eager to be part of a dynamic, growing business at the cutting edge of digital marketing and technology, with ample opportunities to make a significant impact.

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we have provided marketers from the world's leading brands the data, technology and services they need to engage consumers.

Our pillars aren't just words. They're how we show up every day:

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
• Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career.

As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.