At a Glance
- Tasks: Lead innovative digital marketing strategies for top brands and collaborate across 12 departments.
- Company: Join Epsilon, a leader in marketing and advertising technology.
- Benefits: Competitive pay, great benefits, hybrid work, and endless career growth opportunities.
- Other info: Dynamic environment with a focus on collaboration, innovation, and personal development.
- Why this job: Make a real impact on industry-leading projects and shape the future of marketing.
- Qualifications: Strong organisational skills, excellent communication, and a passion for digital marketing.
The predicted salary is between 36000 - 60000 £ per year.
As a Client Services Manager at Epsilon, you'll lead the delivery of innovative digital marketing strategies for a portfolio of top brands, collaborating closely with cross‑functional teams across 12 departments. You'll partner with Sales teams to drive client growth, retention, and revenue through exceptional service and strategic execution.
The role is highly collaborative, working with 12 different cross teams internally plus working alongside your client to deliver best‑in‑class objective‑based solutions. Join a company that is transforming the marketing and advertising technology landscape. Epsilon’s unique combination of data‑driven insights and cutting‑edge technology offers a compelling opportunity to work on industry‑leading projects that redefine how brands connect with consumers. You will directly contribute to Epsilon’s growth and evolution, helping shape the future of the industry. This is a hybrid role requiring you to be in our London office 3 days per week.
You’ll have ample opportunities for career growth, with access to unlimited online training, workshops with industry experts, and peer‑to‑peer learning. This role will help you develop skills in Digital MarTech, project management, client services, and strategic business planning, positioning you as a key contributor to Epsilon’s success and your own professional development.
Who You Are
- Strong organizational skills with an ability to manage time effectively.
- Excellent communication skills, both verbal and written.
- Proficiency in digital marketing and a passion for big data and technology.
- Ability to think analytically and tell data‑driven stories.
- Growing commercial awareness with an eagerness to identify opportunities for growth and contribute to business success.
Why you might stand out from other talent:
- Experience in client services and account management.
- A consultative approach to problem‑solving and strategy development.
- A drive for continual learning, personal development, and process improvement.
- An openness to continuous learning and development, with a growth mindset aimed at improving and adapting in a fast‑evolving industry.
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice.
Epsilon’s comprehensive portfolio of capabilities across digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real‑time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry‑leading by Forrester, Adweek and the MRC. We have more than 9,000 employees around the world.
Our Pillars
- People centricity: We focus on employee well‑being in an environment where colleagues truly care about each other.
- Collaboration: We work together, support one another, and collectively achieve goals.
- Growth: There are endless opportunities for growth through learning, development and career advancement.
- Innovation: We drive progress through cutting‑edge solutions and forward‑thinking approaches.
- Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.
Our Values
- Act with integrity
- Work together to win together
- Innovate with purpose
- Respect all voices
- Empower with accountability
We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office located in the Iconic Television Centre, White City.
As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.
Client Services Manager employer: Epsilon
Epsilon is an exceptional employer located in the vibrant city of London, offering a dynamic work culture that fosters innovation and collaboration. Employees benefit from comprehensive growth opportunities, competitive compensation, and a commitment to work-life balance, making it an ideal place for professionals looking to make a meaningful impact in the programmatic advertising space.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Epsilon on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Epsilon's recent projects and innovations. Show us that you’re not just interested in the role but also in how you can contribute to our mission of transforming the marketing landscape.
✨Tip Number 3
Practice your storytelling skills! Be ready to share examples of how you've used data-driven insights in past roles. We love candidates who can tell compelling stories with numbers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in joining our team.
We think you need these skills to ace Client Services Manager
Some tips for your application 🫡
Show Your Passion for Digital Marketing:When writing your application, let your enthusiasm for digital marketing shine through! Share specific examples of how you've engaged with data and technology in your previous roles. We love seeing candidates who are genuinely excited about the industry.
Highlight Your Collaborative Spirit:Since this role involves working closely with various teams, make sure to emphasise your teamwork skills. Share stories that showcase your ability to collaborate effectively and drive results together. We value a team player who can connect with others!
Be Clear and Concise:In your written application, clarity is key! Use straightforward language and avoid jargon where possible. We appreciate candidates who can communicate their ideas clearly, as it reflects the excellent communication skills we’re looking for.
Tailor Your Application:Take the time to customise your application for the Client Services Manager role. Mention specific aspects of Epsilon’s mission and values that resonate with you. This shows us that you’ve done your homework and are genuinely interested in joining our team!
How to prepare for a job interview at Epsilon
✨Know Your Digital Marketing Stuff
Make sure you brush up on the latest trends in digital marketing and how they apply to client services. Be ready to discuss specific strategies you've used in the past and how they drove results for clients.
✨Showcase Your Collaboration Skills
Since this role involves working with multiple cross-functional teams, prepare examples of how you've successfully collaborated in previous roles. Highlight your ability to communicate effectively and resolve conflicts.
✨Demonstrate Analytical Thinking
Epsilon values data-driven decision-making, so be prepared to share how you've used data to inform your strategies. Think of a time when you told a compelling story through data and how it impacted your client's success.
✨Emphasise Your Growth Mindset
Talk about your commitment to continuous learning and personal development. Share any recent training or workshops you've attended that relate to digital marketing or client services, and how they’ve helped you grow professionally.
