Client Engagement Director (Client Services)

Client Engagement Director (Client Services)

Full-Time 70000 - 90000 £ / year (est.) No working from home possible
Epsilon

At a Glance

  • Tasks: Lead client success and team growth while driving innovative marketing strategies.
  • Company: Join Epsilon, a leader in transforming marketing and advertising technology.
  • Benefits: Career growth opportunities, mentorship, and a dynamic work environment.
  • Other info: Collaborative culture with significant potential for upward mobility.
  • Why this job: Make a real impact in digital marketing and shape the future of the industry.
  • Qualifications: Strong leadership, digital marketing expertise, and a passion for data-driven solutions.

The predicted salary is between 70000 - 90000 £ per year.

Requirements

  • Strong organisational, time management, and communication skills
  • Expertise in digital marketing, MarTech, and project management
  • Ability to tell a compelling story utilising data
  • Develop and lead a high-performing team, driving both client and employee success
  • Strong commercial foresight with the ability to identify growth opportunities and drive profitability
  • Validated experience owning senior client relationships, acting as the primary strategic and commercial lead
  • Passion for big data, technology, and solving complex problems
  • A consultative approach to client management and strategy development
  • Experience in leading cross-functional teams and driving innovative solutions
  • A proactive outlook focused on process improvement and automation
  • A growth mindset, always seeking to learn, adapt, and improve in a fast-evolving industry

What the job involves

  • As a Client Engagement Director at Epsilon, you will be the driving force behind leading the success and growth of our clients, whilst also championing your own team.
  • As a member of senior leadership, you will collaborate with many other leaders in the business to implement process improvements that increase efficiency and drive continuous business growth.
  • You will also be responsible for crafting team culture.
  • You’ll lead the development of client strategies and strive to become their best partner.
  • Use Epsilon’s advanced online marketing and MarTech solutions to develop measurable value and encourage client retention and growth.
  • You’ll lead, mentor and coach a team, ensuring they reach their full potential while contributing to client success.
  • The role is highly collaborative, working with various internal and external stakeholders to integrate and deliver objective-based solutions.
  • Join a company that is transforming the marketing and advertising technology landscape.
  • Epsilon’s unique combination of data-driven insights and ground breaking technology offers a compelling opportunity to work on industry-leading projects that redefine how brands connect with consumers.
  • You will directly contribute to Epsilon’s growth and evolution, helping shape the future of the industry.
  • You’ll have significant opportunities for career growth, including the potential for upward mobility within Epsilon and Publicis Groupe.
  • This role will hone your leadership, digital marketing, commercial and strategic thinking skills, making you a key player in driving Epsilon’s success in the European market.
  • This role is perfect for someone eager to join a dynamic, growing business at the forefront of digital marketing and technology. It offers ample chances to create a significant impact.

Client Engagement Director (Client Services) employer: Epsilon

Epsilon is an exceptional employer that champions innovation and collaboration, making it an ideal place for a Client Engagement Director to thrive. With a strong focus on employee growth, you will have the opportunity to lead a high-performing team while leveraging cutting-edge MarTech solutions to drive client success. Our dynamic work culture fosters creativity and continuous improvement, ensuring that you can make a meaningful impact in the fast-evolving digital marketing landscape.

Epsilon

Contact Details:

Epsilon Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Engagement Director (Client Services)

Tip Number 1

Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. The more people you know, the better your chances of landing that Client Engagement Director role.

Tip Number 2

Show off your storytelling skills! When you get the chance to chat with potential employers, use data to back up your achievements. Make them see how you can drive client success and team growth.

Tip Number 3

Be proactive! Research the company and come prepared with ideas on how you can improve their processes or drive profitability. This shows you're not just looking for a job, but you're ready to make an impact.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our dynamic team at Epsilon.

We think you need these skills to ace Client Engagement Director (Client Services)

Organisational Skills
Time Management
Communication Skills
Digital Marketing Expertise
MarTech Knowledge
Project Management
Data Storytelling

Some tips for your application 🫡

Showcase Your Storytelling Skills:When writing your application, make sure to highlight your ability to tell a compelling story using data. We love seeing how you can turn numbers into narratives that drive client engagement and success.

Demonstrate Your Leadership Experience:As a Client Engagement Director, you'll be leading a team. So, don’t forget to mention your experience in mentoring and coaching others. We want to know how you've helped teams thrive and achieve their goals!

Be Proactive About Process Improvement:Show us your proactive mindset! In your application, discuss any past experiences where you've identified growth opportunities or implemented process improvements. We’re all about innovation and efficiency here at StudySmarter.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this exciting journey together!

How to prepare for a job interview at Epsilon

Know Your Stuff

Make sure you brush up on your digital marketing and MarTech knowledge. Be ready to discuss how you've used data to tell compelling stories in past roles. This will show that you understand the industry and can bring valuable insights to the table.

Showcase Your Leadership Skills

Prepare examples of how you've led high-performing teams and driven client success. Think about specific situations where you mentored someone or improved team culture. This will demonstrate your ability to lead and inspire others, which is crucial for this role.

Be a Problem Solver

Epsilon values a consultative approach, so come prepared with examples of how you've tackled complex problems in the past. Highlight your proactive mindset and any process improvements you've implemented. This will show that you're not just a doer, but a strategic thinker.

Ask Insightful Questions

During the interview, ask questions that reflect your understanding of the company's goals and challenges. Inquire about their approach to client engagement and how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.