At a Glance
- Tasks: Lead client success and team growth while driving innovative marketing strategies.
- Company: Join Epsilon, a leader in data-driven marketing technology.
- Benefits: Competitive pay, great perks, hybrid work, and endless career growth opportunities.
- Other info: Dynamic environment with a focus on collaboration and innovation.
- Why this job: Make a real impact in the evolving digital marketing landscape.
- Qualifications: Strong skills in digital marketing, leadership, and project management.
The predicted salary is between 80000 - 100000 £ per year.
As a Client Engagement Director at Epsilon, you will be the driving force behind leading the success and growth of our clients, whilst also championing your own team. As a member of senior leadership, you will collaborate with many other leaders in the business to implement process improvements that increase efficiency and drive continuous business growth. You will also be responsible for crafting team culture. You’ll lead the development of client strategies and strive to become their best partner. Use Epsilon’s advanced online marketing and MarTech solutions to develop measurable value and encourage client retention and growth.
Responsibilities
- You’ll lead, mentor and coach a team, ensuring they reach their full potential while contributing to client success.
- The role is highly collaborative, working with various internal and external stakeholders to integrate and deliver objective-based solutions.
Join a company that is transforming the marketing and advertising technology landscape. Epsilon’s unique combination of data-driven insights and ground breaking technology offers a compelling opportunity to work on industry-leading projects that redefine how brands connect with consumers. You will directly contribute to Epsilon’s growth and evolution, helping shape the future of the industry.
What You’ll Achieve
You’ll have significant opportunities for career growth, including the potential for upward mobility within Epsilon and Publicis Groupe. This role will hone your leadership, digital marketing, commercial and strategic thinking skills, making you a key player in driving Epsilon’s success in the European market. This role is perfect for someone eager to join a dynamic, growing business at the forefront of digital marketing and technology. It offers ample chances to create a significant impact.
Qualifications
Who You Are
What you’ll bring with you:
- Strong organisational, time management, and communication skills.
- Expertise in digital marketing, MarTech, and project management.
- Ability to tell a compelling story utilising data.
- Develop and lead a high-performing team, driving both client and employee success.
- Strong commercial foresight with the ability to identify growth opportunities and drive profitability.
- Validated experience owning senior client relationships, acting as the primary strategic and commercial lead.
Why you might stand out from other talent:
- Passion for big data, technology, and solving complex problems.
- A consultative approach to client management and strategy development.
- Experience in leading cross-functional teams and driving innovative solutions.
- A proactive outlook focused on process improvement and automation.
- A growth mindset, always seeking to learn, adapt, and improve in a fast-evolving industry.
Additional Information
When You Join Us, We’ll Create Something EPIC Together. Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice.
Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC.
Epsilon is a global company with more than 9,000 employees around the world. Our pillars aren’t just words. They’re how we show up every day:
- People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
- Collaboration: We work together, support one another, and collectively achieve goals.
- Growth: There are endless opportunities for growth through learning, development and career advancement.
- Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
- Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.
Our values guide us to create value for our clients, our people and consumers:
- Act with integrity.
- Work together to win together.
- Innovate with purpose.
- Respect all voices.
- Empower with accountability.
These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.
Because You Matter. We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City.
As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and parental, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.
Client Engagement Director, Client Services employer: Epsilon
Epsilon is an exceptional employer that prioritises employee well-being and fosters a collaborative work culture, making it an ideal place for professionals seeking to thrive in the dynamic field of digital marketing and technology. With a strong focus on growth and innovation, employees benefit from extensive career advancement opportunities, competitive compensation, and a supportive environment that encourages creativity and flexibility. Located in the iconic Television Centre, White City, Epsilon offers a unique chance to be part of a global leader in marketing technology, where your contributions directly impact the future of the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Client Engagement Director, Client Services
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your storytelling skills! Be ready to share your experiences and how they relate to the role. Use data and examples to illustrate your impact, especially in client engagement and team leadership.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team at Epsilon.
We think you need these skills to ace Client Engagement Director, Client Services
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for digital marketing and technology shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about the opportunity to drive client success and be part of our innovative team.
Tailor Your Story:Make sure to customise your application to highlight your relevant experience in client engagement and team leadership. Use specific examples that demonstrate how you've successfully managed client relationships and led teams to achieve their goals. This helps us see how you fit into our culture.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on communicating your skills and experiences effectively. This will help us understand your qualifications without getting lost in unnecessary details.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your information and ensures you’re considered for the role. Plus, it shows that you’re proactive and keen to join our team!
How to prepare for a job interview at Epsilon
✨Know Your Stuff
Before the interview, dive deep into Epsilon's services and recent projects. Familiarise yourself with their digital marketing strategies and MarTech solutions. This will not only show your genuine interest but also help you discuss how your skills can contribute to their goals.
✨Showcase Your Leadership Skills
As a Client Engagement Director, you'll be leading a team. Prepare examples of how you've successfully mentored and developed teams in the past. Highlight specific instances where your leadership directly contributed to client success or team growth.
✨Be Data-Driven
Epsilon values data-driven insights. Be ready to discuss how you've used data to inform decisions and strategies in previous roles. Bring examples of how you've crafted compelling narratives from data to drive client engagement and retention.
✨Emphasise Collaboration
This role requires working with various stakeholders. Prepare to talk about your experience in cross-functional teams and how you've fostered collaboration to achieve common goals. Share stories that illustrate your consultative approach to client management.
