Service Delivery Lead: IT Operations & Incident Mgmt in Kettering

Service Delivery Lead: IT Operations & Incident Mgmt in Kettering

Kettering Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team to ensure top-notch service delivery and monitor critical systems.
  • Company: EProp Services PLC, a dynamic company in Kettering.
  • Benefits: Competitive salary, career growth, and a supportive work environment.
  • Other info: Join a proactive team focused on problem-solving and innovation.
  • Why this job: Make a real impact by enhancing service delivery across various systems.
  • Qualifications: BA/BS in Computer Science and relevant experience required.

The predicted salary is between 40000 - 50000 Β£ per year.

EProp Services PLC in Kettering is seeking a Service Delivery Manager to oversee service delivery across brand-facing and corporate systems. The successful candidate will lead a small team of Service Desk Analysts, define SLAs, and ensure the effective monitoring of all critical systems.

Applicants should have a BA/BS in Computer Science or a related field, along with solid experience in a similar role. The role requires excellent analytical, project management, and communication skills, emphasizing a proactive attitude and strong problem-solving capabilities.

Service Delivery Lead: IT Operations & Incident Mgmt in Kettering employer: EProp Services PLC

EProp Services PLC is an exceptional employer located in Kettering, offering a dynamic work environment that fosters collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement, alongside competitive benefits that support work-life balance. Join us to be part of a forward-thinking team dedicated to delivering excellence in IT operations and incident management.

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Contact Details:

EProp Services PLC Recruitment Team

We think you need these skills to ace Service Delivery Lead: IT Operations & Incident Mgmt in Kettering

Service Delivery Management
Team Leadership
SLA Definition
System Monitoring
Analytical Skills
Project Management
Communication Skills