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- Tasks: Install and demonstrate cutting-edge instruments while providing top-notch customer training and support.
- Company: Join Epredia, a leader in Anatomical Pathology products with a collaborative culture.
- Benefits: Enjoy a field-based role, comprehensive training, and opportunities for career growth.
- Why this job: Make a real impact in the lab while travelling and engaging with customers across the UK.
- Qualifications: Bachelor’s degree in a relevant field and 3 years of lab experience required.
- Other info: Dynamic role with significant exposure to industry events and a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
You are a skilled Laboratory Scientist with a passion for histology and customer support. You thrive in a field-based role, enjoy demonstrating instruments, delivering training, and solving technical challenges. You are self-motivated, organized, and excellent at building strong relationships with customers and colleagues.
As an Applications Specialist at Epredia, you will be the ambassador of our Anatomical Pathology products, responsible for instrument installations, demonstrations, customer training, and technical support. You will collaborate closely with Sales, Field Service, and Marketing teams to ensure customers receive exceptional service and product expertise.
Location: UK – Remote (up to 75% travel across the UK)
What you will do:
- Conduct instrument installations, product demonstrations, and end-user training (IQ/OQ).
- Provide technical support and troubleshooting for customers and partners.
- Collaborate with Sales, R&D, and Marketing teams to support product commercialization.
- Maintain detailed service records using ServiceMax.
- Deliver workshops, educational seminars, and presentations at local and national events.
- Support equipment sales proposals and tender documentation as needed.
Qualifications & Skills:
- Bachelor’s degree in biology, chemistry, or biomedical science (or equivalent).
- Minimum 3 years’ experience as a Laboratory Scientist, preferably in histology.
- Proficient in Microsoft Office; experience with CRM tools (Salesforce.com / ServiceMax) preferred.
- Self-motivated, independent, and customer-focused.
- Full UK driver’s license.
Company Benefits:
- Opportunity to work with cutting-edge Anatomical Pathology instrumentation.
- Field-based role with significant exposure to customers and industry events.
- Collaborative, professional work environment with growth opportunities.
- Comprehensive training and support to enhance your skills and career development.
Application Specialist in London employer: Epredia
Contact Detail:
Epredia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Applications Specialist role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to technical support and customer training. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for histology and customer support during interviews. Share specific examples of how you've solved technical challenges or delivered exceptional training. We want to see that enthusiasm shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Application Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in histology and customer support. We want to see how your skills align with the role of an Applications Specialist, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you the perfect fit. Remember to mention your experience with instrument demonstrations and training.
Showcase Your Technical Skills: Since the role involves technical support and troubleshooting, make sure to highlight any relevant technical skills or experiences. If you've worked with CRM tools like Salesforce or ServiceMax, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Epredia
✨Know Your Stuff
Make sure you brush up on your histology knowledge and the specific Anatomical Pathology products you'll be working with. Familiarise yourself with common technical challenges and how to solve them, as this will show your expertise and passion for the role.
✨Showcase Your Customer Skills
Since this role involves a lot of customer interaction, prepare examples of how you've built strong relationships in previous positions. Think about times when you delivered training or resolved issues for clients, and be ready to discuss these experiences during the interview.
✨Demonstrate Your Team Spirit
Collaboration is key in this position, so be prepared to talk about how you've worked with sales, marketing, or R&D teams in the past. Highlight any successful projects where teamwork led to positive outcomes, as this will show you're a great fit for their collaborative environment.
✨Be Ready to Travel
Since the role involves up to 75% travel across the UK, express your enthusiasm for being field-based. Share any relevant experiences that demonstrate your ability to manage your time effectively while on the road, and reassure them that you're comfortable with the travel demands of the job.
