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- Tasks: Install and demonstrate cutting-edge instruments while providing top-notch customer training and support.
- Company: Join Epredia, a leader in Anatomical Pathology products with a collaborative culture.
- Benefits: Enjoy a field-based role with travel, comprehensive training, and growth opportunities.
- Why this job: Be the ambassador for innovative technology and make a real difference in customer experiences.
- Qualifications: Bachelor’s degree in a relevant field and 3 years of lab experience, preferably in histology.
- Other info: Work remotely with up to 75% travel across the UK, engaging with customers and industry events.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Who you are: You are a skilled Laboratory Scientist with a passion for histology and customer support. You thrive in a field-based role, enjoy demonstrating instruments, delivering training, and solving technical challenges. You are self‑motivated, organized, and excellent at building strong relationships with customers and colleagues.
Position Overview: As an Applications Specialist at Epredia, you will be the ambassador of our Anatomical Pathology products, responsible for instrument installations, demonstrations, customer training, and technical support. You will collaborate closely with Sales, Field Service, and Marketing teams to ensure customers receive exceptional service and product expertise.
Location: UK – Remote (up to 75% travel across the UK)
What you will do:
- Conduct instrument installations, product demonstrations, and end‑user training (IQ/OQ).
- Provide technical support and troubleshooting for customers and partners.
- Collaborate with Sales, R&D, and Marketing teams to support product commercialization.
- Maintain detailed service records using ServiceMax.
- Deliver workshops, educational seminars, and presentations at local and national events.
- Support equipment sales proposals and tender documentation as needed.
Qualifications & Skills:
- Bachelor’s degree in biology, chemistry, or biomedical science (or equivalent).
- Minimum 3 years’ experience as a Laboratory Scientist, preferably in histology.
- Proficient in Microsoft Office; experience with CRM tools (Salesforce.com / ServiceMax) preferred.
- Self‑motivated, independent, and customer‑focused.
- Full UK driver’s license.
Company Benefits:
- Opportunity to work with cutting‑edge Anatomical Pathology instrumentation.
- Field‑based role with significant exposure to customers and industry events.
- Collaborative, professional work environment with growth opportunities.
- Comprehensive training and support to enhance your skills and career development.
Application Specialist employer: Epredia
Contact Detail:
Epredia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about introducing yourself. We all know that sometimes it’s not just what you know, but who you know that can help you land that Applications Specialist role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to technical support and customer training. We recommend doing mock interviews with friends or using online resources to get comfortable talking about your experience in histology and how you can solve technical challenges.
✨Tip Number 3
Showcase your passion for customer support during interviews! Share specific examples of how you’ve built strong relationships with customers and colleagues in the past. We want to see that you’re not just skilled, but also genuinely care about helping others succeed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Application Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in histology and customer support. We want to see how your skills align with the role of Applications Specialist, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you the perfect fit. Remember to mention your experience with instrument demonstrations and training.
Showcase Your Technical Skills: Since the role involves technical support and troubleshooting, make sure to highlight any relevant technical skills or experiences. We love seeing candidates who can solve challenges and provide exceptional service!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Epredia
✨Know Your Stuff
Make sure you brush up on your histology knowledge and the specific Anatomical Pathology products you'll be working with. Familiarise yourself with common technical challenges and how to solve them, as this will show your expertise and passion for the role.
✨Show Off Your People Skills
Since this role involves a lot of customer interaction, be prepared to discuss your experience in building relationships. Think of examples where you've successfully trained users or resolved issues, and be ready to share those stories during the interview.
✨Demonstrate Your Organisational Skills
As an Applications Specialist, you'll need to manage installations and training sessions effectively. Be ready to talk about how you stay organised, perhaps by using tools like ServiceMax or CRM systems, and how you prioritise tasks when you're on the road.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and how they measure success in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
