At a Glance
- Tasks: Manage CCTV operations, provide technical support, and gather evidence for the council.
- Company: Essex County Council supporting Epping Forest District Council.
- Benefits: Full-time role with opportunities for professional growth and community impact.
- Other info: Collaborative environment with a focus on innovation and community service.
- Why this job: Be a key player in enhancing community safety and service delivery.
- Qualifications: Technical knowledge of CCTV systems and problem-solving skills.
The predicted salary is between 30000 - 40000 € per year.
Essex County Council (ECC) are delighted to be supporting Epping Forest District Council in recruiting a CCTV Operations Officer on a full-time, temporary basis.
PURPOSE OF THE JOB:
- Be responsible for and deliver an effective CCTV service including system operational checks, first line technical support, evidence gathering and processing on behalf of the council.
- To be the first response for technical support, site surveying, maintenance coordination and repairs of CCTV equipment and to make recommendations concerning the repair or replacement of said CCTV related equipment.
- Ensure the Council meets its statutory obligations and that the highest standards of probity and good conduct are maintained always.
- Work collaboratively with the Team Manager to bring about change and improvements to service delivery within finite resources.
- Take collective responsibility for ensuring excellent services are provided to our residents.
- Ensure our customer service and delivery is excellent and continually improves.
- Take responsibility for ensuring that the Council's decisions and policies are implemented.
- Demonstrate the Council's governance mechanisms, ensuring appropriate standards of performance, operational effectiveness, probity, safeguarding, risk management, safety, equality, and open government are maintained.
- Participate in and lead projects to achieve the most effective services possible for the community, partners and the Council.
- Work with the Team Managers and Senior Officers in contributing to implementing a strong vision for the service area which delivers ambitious, innovative and forward-thinking approaches.
- Ensure the work of services is high quality and achieves its objectives by effective direction and risk management.
- Implement a consistent approach to delivering a sustainable and robust CCTV service on behalf of the local authority, providing advice and support to colleagues across the Council.
- Will be required to interpret complex information from partners and other internal teams and solve complex and difficult problems relating to CCTV and installations and infrastructure.
- Will be required to forward plan for 6 months for the service and program project work as necessary.
- To collect evidence, prepare case files and attend court in accordance with Police & Criminal Evidence Act (PACE), Regulation of Investigatory Powers Act (RIPA) and Protection of Freedoms Act and any other relevant legislation, internal procedures.
- Take the lead role in providing support, advice and information to Management and Elected Members as required.
- On occasions, will be required to work out of hours across the district at the request of Law Enforcement Agencies as agreed by the Team Manager.
- To develop and maintain a working knowledge of the technical and fundamental aspects of CCTV systems and components.
- As directed by the Team Manager will assist in the production of key CCTV documents for the district.
- To work with EFDC officers and partner agencies such as the police to carry out feasibility inspections and make recommendations for the practical deployment of permanent and temporary CCTV systems in support of Criminal, Civil, Environmental and ASB investigations.
CCTV Operations Officer employer: Epping Forest District Council
Essex County Council (ECC) is an exceptional employer, offering a supportive work environment that prioritises collaboration and community service. As a CCTV Operations Officer, you will benefit from professional growth opportunities, a commitment to excellence in service delivery, and the chance to make a meaningful impact in the Epping Forest District. With a focus on innovation and high standards of governance, ECC fosters a culture where your contributions are valued and recognised.
Contact Detail:
Epping Forest District Council Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land CCTV Operations Officer
✨Tip Number 1
Network like a pro! Reach out to people in the CCTV and local government sectors. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with CCTV systems, make sure to highlight that in conversations. Bring examples of how you've solved technical issues or improved service delivery. This will help you stand out as a candidate who can hit the ground running.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to Essex County Council or Epping Forest District Council through our website. Express your interest in the CCTV Operations Officer role and ask about upcoming opportunities.
✨Tip Number 4
Prepare for interviews by brushing up on relevant legislation like PACE and RIPA. Be ready to discuss how you would handle complex situations involving CCTV operations. Showing that you understand the legal framework will demonstrate your commitment to maintaining high standards of probity and governance.
We think you need these skills to ace CCTV Operations Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CCTV Operations Officer role. Highlight relevant experience, especially in technical support and evidence gathering. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex problems in the past. This role requires quick thinking and effective solutions, so let us know how you’ve handled similar situations before!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Epping Forest District Council
✨Know Your CCTV Systems
Make sure you brush up on your knowledge of CCTV systems and components. Understand how they work, common issues, and the latest technologies. This will help you answer technical questions confidently and show that you're proactive about staying informed.
✨Demonstrate Problem-Solving Skills
Be prepared to discuss specific examples where you've solved complex problems, especially related to technical support or system maintenance. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your critical thinking abilities.
✨Showcase Your Teamwork
Since collaboration is key in this role, think of instances where you've worked effectively with others. Be ready to share how you contributed to team projects or improved service delivery, as this will demonstrate your ability to work well with the Team Manager and other stakeholders.
✨Understand Legal Frameworks
Familiarise yourself with relevant legislation like the Police & Criminal Evidence Act and the Regulation of Investigatory Powers Act. Being able to discuss these laws and how they apply to CCTV operations will show that you take compliance seriously and understand the responsibilities of the role.
