CCTV Operational Officer

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Job profile for CCTV Operational Officer

CCTV Operational Officer

location_on Epping 17/11/2026 CCTV Operational Officer

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary £33,757 - £36,298 Contractual hours 36 Basis Full time Region Epping Package LGPS pension scheme28 days annual leave + bank holidaysPerkbox discounts & wellbeing perksHybrid workingOngoing professional developmentFlexible pay via StreamReimbursement of professional membership Job category/type Permanent - Full Time Date posted 10/11/2026 Job reference EREQ000578 Attachments attachment CCTV Operations Officer - Job Pack.pdf

Job description

About the Role

The CCTV Operations Officer is responsible for delivering a professional, effective, and legally compliant CCTV service that supports community safety, crime prevention, and enforcement activities across the district. The role combines operational oversight, technical expertise, and investigative support to ensure CCTV systems remain fully functional, evidential standards are maintained, and services continuously evolve to meet operational needs. Working closely with internal teams, partner agencies, and law enforcement, the postholder provides specialist advice, manages CCTV infrastructure, supports investigations, and contributes to the effective deployment of surveillance solutions to protect communities and support the Council’s priorities.

Key Responsibilities

• Deliver and maintain a compliant and effective CCTV service.
• Manage CCTV systems, repairs, maintenance, and upgrades.
• Gather and manage CCTV evidence to support investigations and enforcement.
• Conduct site surveys and recommend CCTV deployments.
• Provide specialist CCTV advice to officers and partner agencies.
• Resolve technical and operational issues.
• Prepare evidence, reports, and court documentation.
• Support service improvements and project delivery.
• Work with Police and partners to tackle crime and anti-social behaviour.
• Undertake occasional out-of-hours operational support.

About You

You will have strong technical knowledge of CCTV systems and a good understanding of surveillance legislation, evidence handling, and data protection. You will be confident resolving technical issues, supporting investigations, and managing competing priorities.

We're looking for someone who is proactive, organised, and detail-oriented, with excellent communication skills and a commitment to delivering high-quality, resident-focused services. You will be able to work effectively both independent and as part of a team, building positive relationships with colleagues, partner agencies, and stakeholders while maintaining high professional standards.

Please note this role requires a NVVP3 check to be undertaken.

The Council operates to the standards of the Disclosure and
Barring Service (DBS) and applicants are advised that this post is subject to a Basic Disclosure Check.

Working Arrangements

This is a predominantly office-based role, with regular visits across the district to support operational activity and gather evidence. The role offers the opportunity to make a direct impact on community safety, environmental quality, and service delivery.

Why Join Us?

Epping Forest District Council is aplace of opportunityand it’s a great time to join us – we’re changing how we deliver our services ensuring we are a place that people are proud of and which delivers its priorities to high standards.

Epping Forest District Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Civic Offices, 323 High Street,Epping, CM16 4BZ