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- Tasks: Support day-to-day operations and maintenance of facilities services.
- Company: Join EPPH, a dynamic company focused on facilities management.
- Benefits: 22 days holiday, pension scheme, private health insurance, and training opportunities.
- Why this job: Kickstart your career in facilities management with hands-on experience and support.
- Qualifications: Strong time management, attention to detail, and teamwork skills required.
- Other info: Diverse and inclusive workplace with exciting career growth potential.
The predicted salary is between 800 - 980 £ per month.
Joining EPPH as Facilities Services Operative Apprentice, you will be working alongside our Facilities Maintenance team. You will be assisting them by helping support the day-to-day operations, maintenance, and administration of facilities services within the Department.
Key Responsibilities
- Login incoming job requests from clients
- Creating Jobs/Quotes on CAFM systems
- Liaising with engineers, contractors & clients
- Ensuring compliance with health and safety standards
- Maintaining accurate records and documentation
- Ensure minor maintenance issues are identified and escalated appropriately
- Manage filing systems, purchase orders, and general administrative tasks for the FM team
- Provide clear updates on the progress of maintenance tasks and service requests
- Support internal communication around building access, planned works, or operational changes
- Assist with raising purchase orders and tracking FM-related spending
- Support contractor onboarding, permit-to-work processes, and site inductions
Required Qualifications / Expectations / Experience
- Strong time management and ability to prioritise tasks.
- Attention to detail and accuracy in record-keeping.
- Ability to handle multiple tasks or service requests efficiently.
- Clear verbal and written communication.
- Ability to liaise effectively with contractors, colleagues, and clients.
- Customer service awareness and responsiveness.
- Teamwork and collaboration skills.
- Reliable and punctual with a strong work ethic.
- ProCAST, willing to learn, and open to feedback.
- Problem-solving mindset and ability to work independently when required.
- Flexible and adaptable to changing tasks or priorities.
- Professional attitude and commitment to workplace safety.
- Enthusiastic about developing a long-term career in facilities management.
Training and Support
Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry-experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, we’ve tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, you’ll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Facilities services operative Level 2 Apprenticeship qualification.
We Offer
- Holidays 22 days + bank holidays + long service leave
- Company pension scheme – invest in your future
- Training and development to enhance your skills
- Collaborative team atmosphere
- Company bonus scheme
- Private health insurance, including 24/7 online GP service, for employee and their families
- Employee assistance program (EAP) available to you and your family
- Company social events
Join our Team and discover exciting career opportunities! Apply now and be part of our journey to success!
Our Differences make our Performance At EPPH, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, and stakeholders. As a growing Company, we’re excited by the possibilities ahead, are you up for the challenge? Apply Now!
Reach out to EPPH Recruitment team recruitment@epph.co.uk for a confidential conversation or apply here. Submit your CV If you would like additional information on any of our live vacancies, please contact us on 01473 559071 or send us an email to recruitment@epph.co.uk. Durham Office: Unit 12, City West Business Park, St Johns Road, Durham, DH7 8ER
Facilities Services Operative Apprentice in North East employer: EPPH Ltd - Eco Plumb, Plumbing, Heating & Renewables
Contact Detail:
EPPH Ltd - Eco Plumb, Plumbing, Heating & Renewables Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Services Operative Apprentice in North East
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EPPH. Understand their values, culture, and what they’re all about. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or family member. Focus on how your skills match the role of Facilities Services Operative Apprentice. The more comfortable you are, the better you’ll perform!
✨Tip Number 3
Show off your teamwork skills! Since this role involves liaising with engineers, contractors, and clients, be ready to share examples of how you’ve successfully worked in a team before. Highlight your communication and collaboration skills!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Facilities Services Operative Apprentice in North East
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Facilities Services Operative Apprentice role. Highlight any relevant experience in facilities management or customer service, and don’t forget to mention your strong time management and teamwork skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this apprenticeship and how your background makes you a great fit. Be sure to mention your willingness to learn and adapt, as well as your commitment to workplace safety.
Show Off Your Communication Skills: Since clear communication is key in this role, make sure your written application is free from typos and flows well. Use straightforward language and structure your thoughts clearly to demonstrate your ability to liaise effectively with colleagues and clients.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success! It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at EPPH Ltd - Eco Plumb, Plumbing, Heating & Renewables
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Facilities Services Operative Apprentice. Familiarise yourself with tasks like logging job requests and liaising with engineers. This will help you demonstrate your enthusiasm and readiness to contribute.
✨Showcase Your Skills
Highlight your time management and communication skills during the interview. Be prepared to give examples of how you've handled multiple tasks or service requests in the past. This will show that you can thrive in a busy environment.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics and training opportunities. Asking about the support you'll receive as an apprentice shows you're keen on learning and growing within the company.
✨Demonstrate Your Problem-Solving Mindset
Think of a time when you faced a challenge and how you resolved it. Sharing this during your interview will illustrate your ability to work independently and adapt to changing priorities, which is crucial for this role.
