Epos Now is seeking a Customer Retention Agent to join our UK-based team. The role is 40 hours per week, Monday to Friday 1:00pm–10:00pm UK time, with occasional weekend work (1 in 6 weekends) to support our US customer base.
You will focus on reducing churn, contacting at-risk customers, handling cancellations and billing enquiries, and using our CRM to nurture relationships. A confident negotiator with experience in account management will help reactivate accounts and demonstrate the value of
#J-18808-Ljbffr
Customer Retention Specialist (1–10pm) | Churn Reduction in Rugby employer: Epos Now
Epos Now is an exceptional employer that values innovation and collaboration, offering a dynamic remote work environment for the VP Finance role. With a strong focus on employee growth and development, we provide opportunities to lead impactful financial operations while enjoying a supportive culture that encourages creativity and excellence. Join us to be part of a forward-thinking team that prioritises your professional journey and well-being.
