At a Glance
- Tasks: Engage customers to discuss funding opportunities and support their business growth.
- Company: Epos Now, a tech company dedicated to helping businesses thrive.
- Benefits: Uncapped commission, recognition for high performance, and skill development.
- Other info: Join a dynamic team with opportunities for career growth.
- Why this job: Make a real impact by helping businesses access the funding they need.
- Qualifications: Sales experience and strong communication skills are essential.
The predicted salary is between 27000 - 33000 £ per year.
Help Businesses Access the Funding They Need to Grow. At Epos Now, we're passionate about helping businesses succeed. Our mission is simple: to provide one platform that allows merchants to run and grow their business from anywhere. From point of sale and payments to business banking and funding solutions, we give our customers the tools they need to thrive.
We're looking for a driven and commercially focused Sales Consultant - Capital to join our Existing Business team. This role focuses on helping our customers access funding solutions that enable them to invest in growth, manage cash flow, purchase equipment, refurbish premises and unlock new opportunities.
Working with our existing customer base, you'll engage customers through high-volume outbound sales activity, respond to inbound enquiries and guide merchants through the funding application journey while identifying additional value through Epos Now Payments, Instant Settlement and Epos Now Banking solutions.
If you enjoy speaking with customers, uncovering opportunities and achieving targets in a fast-paced sales environment, we'd love to hear from you.
What You'll Be Doing:
- Engage existing Epos Now customers to discuss capital funding opportunities and business growth plans.
- Conduct high-volume outbound sales activity to eligible customers and re-engage previous funding customers.
- Respond to customer enquiries generated through marketing campaigns, Back Office promotions and customer journeys.
- Support customers through the funding application process, ensuring a positive customer experience.
- Consistently work towards individual sales targets, KPIs and revenue objectives.
- Manage a pipeline of opportunities from initial engagement through to successful application and funding outcome.
- Identify opportunities to promote Instant Settlement and Epos Now Banking solutions to eligible customers.
- Work collaboratively with the wider Upsell Team to support Epos Now Payments adoption.
- Manage customer engagement through multiple communication channels including telephone, email and SMS.
- Maintain accurate CRM records, customer notes and activity tracking.
- Provide customer feedback and insights to support improvements to products, campaigns and customer journeys.
- Work closely with Product, Marketing and Sales teams to maximise customer engagement and funding adoption.
What We're Looking For:
- Previous experience in a sales, account management, customer success or customer-facing commercial role.
- Comfortable working in a high-volume outbound sales environment.
- Experience working towards sales targets, KPIs and performance measures.
- Strong communication, influencing and relationship-building skills.
- Confidence engaging customers over the phone and identifying opportunities through conversation.
- Ability to explain products and services in a simple, customer-focused way.
- Strong organisational skills with the ability to manage multiple opportunities simultaneously.
- Comfortable using CRM systems and maintaining accurate customer records.
- Resilient, self-motivated and driven by achieving results.
- Ability to work independently whilst contributing positively to a team environment.
Desirable Skills & Experience:
- Experience within a technology, software, payments or financial services environment.
- Experience managing existing customer relationships.
- Experience in an upselling, retention or account growth role.
- Knowledge of small business challenges and customer needs.
- Experience working with multiple communication channels including phone, email and customer interactions.
What Success Looks Like:
- Consistently achieving or exceeding sales and funding targets.
- Maintaining high levels of customer engagement and outbound activity.
- Increasing adoption of capital funding products across the customer base.
- Driving awareness and uptake of complementary Epos Now solutions.
- Delivering a positive customer experience throughout the funding journey.
- Maintaining a healthy sales pipeline and accurate CRM records.
Why Join Epos Now?
- Uncapped Commission – your earning potential is directly linked to your success.
- Join a growing team where high performance is recognised and rewarded.
- Develop your sales skills while helping merchants access solutions that support their growth and success.
- Be part of a business that puts merchants first and empowers people to make a real impact.
Our Interview Process:
- Stage 1 – Initial Conversation: A short telephone conversation with a member of our Talent Team.
- Stage 2 – Hiring Manager Interview: A face-to-face interview with the Hiring Manager to discuss your experience, skills and suitability for the role.
We aim to keep our recruitment process straightforward, engaging and respectful of your time.
Department: Sales
Employment Type: Full-Time
Minimum Experience: Entry-level
Sales Consultant - Capital Upsell in Norwich employer: Epos Now
Join our dynamic team at the Norwich Head Office, where we prioritise innovation and collaboration in a supportive work environment. As a Staff Engineer, you will not only lead cutting-edge projects but also benefit from extensive professional development opportunities and a culture that values mentorship and knowledge sharing. With a focus on excellence and a commitment to employee growth, we offer a unique chance to make a meaningful impact in the Embedded Accountancy space.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant - Capital Upsell in Norwich
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Consultant - Capital Upsell at Epos Now, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Epos Now. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Consultant - Capital Upsell. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Consultant - Capital Upsell in Norwich
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Epos Now:When writing your cover letter, make sure to tailor your message specifically for Epos Now. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Epos Now
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Epos Now that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Epos Now that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Epos Now’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
