Epos Now is hiring a Customer Retention Agent in the UK. The role focuses on reducing churn by proactively contacting at-risk customers, handling cancellations, and resolving billing questions.
You will be the first escalation point for complaints, working to reactivate accounts where possible and ensure customers understand the value of our POS solutions. The position runs Monday to Friday, 1:00pm–10:00pm UK time, with some weekend work (1 in 6 weekends).
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Remote Customer Retention & Success Advisor in Evesham employer: Epos Now
Epos Now is an exceptional employer that values innovation and collaboration, offering a dynamic remote work environment for the VP Finance role. With a strong focus on employee growth and development, we provide opportunities to lead impactful financial operations while enjoying a supportive culture that encourages creativity and excellence. Join us to be part of a forward-thinking team that prioritises your professional journey and well-being.
