Epos Now is seeking a Customer Retention Agent to proactively engage customers to reduce churn and protect revenue. The role focuses on at-risk accounts, cancellations, and billing inquiries, with a strong emphasis on CRM-driven strategies and high outbound activity.
You will join a growing fintech/POS provider with global reach, supporting US customers from the UK. The position is designed for someone who can negotiate effectively, manage accounts, and maintain customer loyalty while meeting
#J-18808-Ljbffr
Remote Customer Retention Specialist - Reduce Churn in Broughton employer: Epos Now
Epos Now is an exceptional employer that values innovation and collaboration, offering a dynamic remote work environment for the VP Finance role. With a strong focus on employee growth and development, we provide opportunities to lead impactful financial operations while enjoying a supportive culture that encourages creativity and excellence. Join us to be part of a forward-thinking team that prioritises your professional journey and well-being.
