At a Glance
- Tasks: Engage customers to discuss funding opportunities and support their business growth.
- Company: Join Epos Now, a passionate team helping businesses thrive.
- Benefits: Uncapped commission, recognition for high performance, and skill development.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by helping businesses access the funding they need.
- Qualifications: Sales experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Help Businesses Access the Funding They Need to Grow
At Epos Now, we're passionate about helping businesses succeed. Our mission is simple: to provide one platform that allows merchants to run and grow their business from anywhere. From point of sale and payments to business banking and funding solutions, we give our customers the tools they need to thrive.
We're looking for a driven and commercially focused Sales Consultant - Capital to join our Existing Business team. This role focuses on helping our customers access funding solutions that enable them to invest in growth, manage cash flow, purchase equipment, refurbish premises and unlock new opportunities. Working with our existing customer base, you'll engage customers through high-volume outbound sales activity, respond to inbound enquiries and guide merchants through the funding application journey while identifying additional value through Epos Now Payments, Instant Settlement and Epos Now Banking solutions.
If you enjoy speaking with customers, uncovering opportunities and achieving targets in a fast-paced sales environment, we'd love to hear from you.
What You'll Be Doing
- Engage existing Epos Now customers to discuss capital funding opportunities and business growth plans.
- Conduct high-volume outbound sales activity to eligible customers and re-engage previous funding customers.
- Respond to customer enquiries generated through marketing campaigns, Back Office promotions and customer journeys.
- Support customers through the funding application process, ensuring a positive customer experience.
- Consistently work towards individual sales targets, KPIs and revenue objectives.
- Manage a pipeline of opportunities from initial engagement through to successful application and funding outcome.
- Identify opportunities to promote Instant Settlement and Epos Now Banking solutions to eligible customers.
- Work collaboratively with the wider Upsell Team to support Epos Now Payments adoption.
- Manage customer engagement through multiple communication channels including telephone, email and SMS.
- Maintain accurate CRM records, customer notes and activity tracking.
- Provide customer feedback and insights to support improvements to products, campaigns and customer journeys.
- Work closely with Product, Marketing and Sales teams to maximise customer engagement and funding adoption.
What We're Looking For
Essential Skills & Experience
- Previous experience in a sales, account management, customer success or customer-facing commercial role.
- Comfortable working in a high-volume outbound sales environment.
- Experience working towards sales targets, KPIs and performance measures.
- Strong communication, influencing and relationship-building skills.
- Confidence engaging customers over the phone and identifying opportunities through conversation.
- Ability to explain products and services in a simple, customer-focused way.
- Strong organisational skills with the ability to manage multiple opportunities simultaneously.
- Comfortable using CRM systems and maintaining accurate customer records.
- Resilient, self-motivated and driven by achieving results.
- Ability to work independently whilst contributing positively to a team environment.
Desirable Skills & Experience
- Experience within a technology, software, payments or financial services environment.
- Experience managing existing customer relationships.
- Experience in an upselling, retention or account growth role.
- Knowledge of small business challenges and customer needs.
- Experience working with multiple communication channels including phone, email and customer interactions.
What Success Looks Like
- Consistently achieving or exceeding sales and funding targets.
- Maintaining high levels of customer engagement and outbound activity.
- Increasing adoption of capital funding products across the customer base.
- Driving awareness and uptake of complementary Epos Now solutions.
- Delivering a positive customer experience throughout the funding journey.
- Maintaining a healthy sales pipeline and accurate CRM records.
Why Join Epos Now?
- Uncapped Commission – your earning potential is directly linked to your success.
- Join a growing team where high performance is recognised and rewarded.
- Develop your sales skills while helping merchants access solutions that support their growth and success.
- Be part of a business that puts merchants first and empowers people to make a real impact.
Our Interview Process
- Stage 1 – Initial Conversation: A short telephone conversation with a member of our Talent Team.
- Stage 2 – Hiring Manager Interview: A face-to-face interview with the Hiring Manager to discuss your experience, skills and suitability for the role. We aim to keep our recruitment process straightforward, engaging and respectful of your time.
Sales Consultant - Capital Upsell in Norwich employer: Epos Now Group
At Epos Now, we pride ourselves on being an exceptional employer that champions growth and success for both our employees and the businesses we serve. With a dynamic work culture that rewards high performance through uncapped commission and ample opportunities for professional development, our Sales Consultant - Capital role offers a chance to make a meaningful impact while working in a supportive team environment. Located in a vibrant area, we provide our team with the tools and resources needed to thrive, ensuring that every employee feels valued and empowered to achieve their goals.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant - Capital Upsell in Norwich
✨Tip Number 1
Get to know the company inside out! Research Epos Now's products and services, especially those related to capital funding. This way, when you chat with potential employers, you can show off your knowledge and passion for helping businesses grow.
✨Tip Number 2
Practice makes perfect! Role-play common sales scenarios with a friend or family member. This will help you feel more confident when engaging with customers and responding to their queries during the interview process.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can boost your chances of landing that job.
✨Tip Number 4
Don't forget to follow up! After interviews or networking chats, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their hiring decisions.
We think you need these skills to ace Sales Consultant - Capital Upsell in Norwich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Consultant role. Highlight your sales experience and how it aligns with helping businesses access funding solutions. We want to see how you can contribute to our mission!
Showcase Your Communication Skills:Since this role involves engaging with customers, it's crucial to demonstrate your strong communication skills in your application. Use clear and concise language, and maybe even share a brief example of how you've successfully influenced a customer in the past.
Highlight Relevant Experience:If you've worked in a high-volume sales environment or have experience in upselling, make sure to mention it! We love seeing candidates who understand the fast-paced nature of sales and can manage multiple opportunities at once.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Epos Now Group
✨Know Your Stuff
Before the interview, make sure you understand Epos Now's products and services, especially those related to capital funding. Familiarise yourself with how these solutions can help businesses grow, as this will show your genuine interest and ability to engage customers effectively.
✨Practice Your Pitch
Since this role involves high-volume outbound sales, practice your sales pitch. Prepare to explain how Epos Now's funding solutions can benefit existing customers. Role-playing with a friend or family member can help you refine your approach and boost your confidence.
✨Showcase Your Success
Be ready to discuss your previous sales experiences and how you've met or exceeded targets. Use specific examples that highlight your skills in relationship-building and customer engagement, as these are crucial for the Sales Consultant role.
✨Ask Smart Questions
Prepare thoughtful questions to ask during the interview. Inquire about the team dynamics, sales targets, or how success is measured at Epos Now. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
