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For Companies At a Glance
- Tasks: Engage with customers to recover debts and maintain accurate records.
- Company: Join Epos Now, a fast-growing UK tech company with a global presence.
- Benefits: Competitive salary, flexible working hours, and opportunities for growth.
- Other info: Exciting career development in a supportive and innovative environment.
- Why this job: Be part of a dynamic team making commerce accessible worldwide.
- Qualifications: Strong communication skills and a proactive attitude towards problem-solving.
The predicted salary is between 28800 - 48000 £ per year.
About Our Client: Join one of the fastest growing UK tech companies. Epos Now offers a market leading product and an award winning brand, there has never been a more exciting time to join our driven team. We are looking for an ambitious Debt Recovery Assistant to join our existing team who operate with customers all over Europe, United States and Australia. Epos Now is a cutting-edge cloud based business operating within the payments and POS space empowered by a global workforce supporting consumers across over 8 countries. Our passion continues to deliver exponential growth, as we continue to deliver our vision "to make Commerce accessible for everyone.
Role Overview:
- Maintain high debtor contact rates through persistent efforts via phone calls, letters, and emails.
- Ensure promise-to-pay fulfillment and optimize average collection periods.
- Maximize recovery rates and minimize debt write-off rates.
- Address disputes promptly and achieve satisfactory resolution rates.
- Prioritize post-collection customer retention efforts.
- Uphold compliance and data integrity standards.
- Conduct regular data cleansing in Salesforce and maintain accurate records.
- Chase debt collection cases and conduct thorough investigations.
- Update churn reports and complete vulnerability reviews.
Debt Recovery Assistant in Norwich employer: Epos Now Group
Contact Detail:
Epos Now Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Recovery Assistant in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or at local events. You never know who might have a lead on that perfect Debt Recovery Assistant role.
✨Tip Number 2
Practice your pitch! Be ready to explain why you’re the best fit for the job. Highlight your skills in debt collection and customer retention, and don’t forget to show your passion for making commerce accessible.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got all the latest openings, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Debt Recovery Assistant in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Debt Recovery Assistant role. Highlight relevant experience and skills that match the job description, like your ability to maintain high debtor contact rates and resolve disputes effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining Epos Now and how your background makes you a perfect fit for the team. Don’t forget to mention your enthusiasm for making commerce accessible for everyone!
Showcase Your Communication Skills: Since the role involves a lot of communication with customers, make sure to demonstrate your strong written and verbal communication skills in your application. Use clear and concise language to show us you can handle phone calls, letters, and emails like a pro.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it shows us you’re serious about joining our amazing team!
How to prepare for a job interview at Epos Now Group
✨Know Your Numbers
As a Debt Recovery Assistant, you'll be dealing with figures all day. Brush up on your understanding of debt recovery metrics and how they impact a business. Be ready to discuss how you can contribute to maximising recovery rates and minimising write-offs.
✨Showcase Your Communication Skills
This role involves a lot of interaction with customers, so it's crucial to demonstrate your communication prowess. Prepare examples of how you've effectively resolved disputes or maintained customer relationships in the past. Practice articulating your thoughts clearly and confidently.
✨Familiarise Yourself with Compliance Standards
Epos Now values compliance and data integrity. Make sure you understand the relevant regulations and standards in debt recovery. Bring up any experience you have with maintaining compliance in previous roles, as this will show you're serious about upholding their standards.
✨Prepare Questions About the Role
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the tools they use (like Salesforce), and their approach to customer retention. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.