At a Glance
- Tasks: Lead the vision and strategy for our core POS product, driving innovation and growth.
- Company: Join Epos Now, a fast-growing tech company transforming commerce for over 100,000 merchants.
- Benefits: Real ownership of impactful projects, leadership influence, and opportunities for professional growth.
- Other info: Be part of an ambitious team focused on international expansion and technological advancement.
- Why this job: Shape the future of commerce technology with AI and integrated financial services.
- Qualifications: Experience in product management, particularly in POS or commerce technology.
The predicted salary is between 56250 - 68750 £ per year.
- Head of Product – Point of Sale (POS)
- Company: Epos Now
Location: UK
Department: Product
Employment Type: Full-time, Permanent - About Epos Now
Epos Now is a fast-growing, global technology business transforming how over 100,000 merchants operate, take payments and grow.
Operating across 10 international markets, including the UK, US and Australia, we provide an integrated commerce platform that helps businesses manage everything from payments and inventory to customer engagement and financial services.
We're entering an exciting phase of growth, investing heavily in our core POS platform, embedded financial services and AI-powered products to help merchants run smarter, more successful businesses.
The Opportunity
We're looking for an ambitious, commercially minded Head of Product – Point of Sale (POS) to take ownership of our core POS platform across Hospitality, Retail and Service.
This is one of the most influential product leadership opportunities within Epos Now.
Our POS platform sits at the heart of everything we do, providing the foundation for integrated payments, financial services and our next generation of AI-powered capabilities.
This isn't simply about maintaining an established product. It's about shaping the future of commerce technology, driving innovation and creating new opportunities for growth.
The Role
As Head of Product, you'll own the vision, strategy and execution of our core POS product portfolio, leading product teams and working closely with engineering, design and commercial leadership.
You'll play a central role in evolving our platform, strengthening our competitive position and ensuring we continue to deliver exceptional products to merchants around the world.
Key Responsibilities
- Define and deliver the product vision, strategy and roadmap across Hospitality, Retail and Service.
- Lead, coach and develop a high-performing team of Product Managers.
- Drive product innovation across POS, integrated payments, embedded finance and AI.
- Own commercial product outcomes, including merchant adoption, retention and revenue growth.
- Identify opportunities to improve the merchant experience and introduce new product capabilities.
- Work closely with engineering, design, sales and marketing to deliver successful product launches.
- Use customer insights, market intelligence and product data to inform strategic decisions.
- Partner with senior leadership to shape Epos Now's wider product and commercial strategy.
- Balance innovation and new product development with the continued evolution of an established international platform.
About You
We're looking for an experienced product leader who combines strategic thinking with a hands-on, commercially driven approach.
Essential Experience
- Significant experience in product management, including leadership of Product Managers.
- Background in Point of Sale (POS), commerce technology, payments, retail technology, hospitality technology or vertical Saa S.
- Proven experience owning and delivering product strategies and roadmaps.
- Strong commercial understanding, with experience influencing revenue, adoption or retention.
- Experience building, improving and scaling software products.
- Ability to work effectively with engineering, design and commercial teams.
- Strong stakeholder management and communication skills, including experience working with senior executives.
- A data-driven approach to product development and decision-making.
Desirable Experience
- Experience with integrated payments or embedded financial services.
- Exposure to AI-powered product development.
- Experience working across multiple international markets.
- Background in a high-growth technology or Saa S business.
- Experience delivering products for SME or merchant customers.
Why Join Epos Now?
This is an opportunity to take ownership of a business-critical product at the heart of an ambitious international technology company.
- Scale and impact: Shape technology used by over 100,000 merchants internationally.
- Real ownership: Lead the strategy and direction of our core POS product portfolio.
- Innovation: Help bring AI, payments and embedded financial services into the next generation of commerce technology.
- Leadership influence: Work closely with our senior leadership team and influence strategic decisions.
- Growth opportunity: Join a business investing in its technology, products and international expansion.
- Build for the future: Play a defining role in how Epos Now evolves from a POS provider into an intelligent, connected commerce platform.
Interested?
If you're an ambitious product leader with experience in POS, payments or commerce technology and want to make a genuine commercial impact, we'd love to hear from you.
Apply today and help shape the future of commerce at Epos Now.
Head of Product – POS & Commerce employer: Epos Now Group
Epos Now Group is an exceptional employer that fosters a dynamic and supportive work culture in Norwich, where employees are encouraged to grow their skills and advance their careers. With a focus on high-impact outreach, the company offers comprehensive training and development opportunities, ensuring that each team member can thrive in their role while contributing to meaningful B2B engagements.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Product – POS & Commerce
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Epos Now Group!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Epos Now Group would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Epos Now Group through your school's career services!
We think you need these skills to ace Head of Product – POS & Commerce
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Head of Product – POS & Commerce, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Head of Product – POS & Commerce position at Epos Now Group. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Epos Now Group
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
