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- Tasks: Provide expert HR advice and support to schools, ensuring outstanding customer service.
- Company: Award-winning education services business with over 30 years of expertise.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Join a dynamic team dedicated to improving educational outcomes.
- Why this job: Make a real difference in education by supporting school leaders and staff well-being.
- Qualifications: Strong communication skills and knowledge of HR practices.
The predicted salary is between 30000 - 40000 £ per year.
The Company
We are an award-winning and accredited education services business with over 30 years of expertise. We are 100% dedicated to education and our expert team of highly qualified employees that support schools and trusts nationwide.
Purpose of the Job
To ensure outstanding customer service across the organisation by delivering expert HR advice and guidance in a timely and effective manner, whilst maintaining the highest levels of confidentiality and integrity. The post holder will act as a trusted adviser to school leaders, offering proactive and solution-focused advice on complex employee relations matters, workforce planning, performance management, and organisational change. By building strong professional relationships, the HR Adviser will contribute to creating positive working environments that support staff well-being, effective leadership, and the delivery of high-quality education.
Main Responsibilities/Duties of the Job
- To act as the first point of contact to provide advice and solutions to managers on employee relations matters, including working arrangements, contractual matters, sickness, employee communication and consultation, either via phone or e-mail, in line with current legislation.
- Respond to a wide range of customer enquiries, via telephone, e-mail or other correspondence, relating to HR issues/administration in a professional manner, to ensure that clients receive timely, accurate and valuable advice.
- Liaising with the school’s other allocated contacts at EPM, to ensure a seamless HR, Payroll & Pensions service.
- To draft template letters in relation to any informal/formal meetings relating to ER cases, attending meetings/hearings as deemed necessary.
- Work in conjunction with colleagues in the HR advisory team to ensure a smooth and consistent service is provided.
- Deliver a range of HR activities within identified areas of work and support the work of HR Partners and Lead HR Partners.
- Actively contribute to the development and continuous improvement of the HR Advisory team, undertaking specific projects to embed consistency and best practice.
- Keep professionally up to date with human resource management trends and initiatives locally and nationally, identifying how they may impact on local service requirements and delivery or be utilised to improve efficiency.
- To maintain HR information management systems and confidently analyse reports, identifying key points.
- Offer accurate interpretation, advice, application and representation to clients on employment legislation, best practice and policies and procedures in relation to and in the context of clients’ policies and procedures on a range of HR matters.
HR Adviser - Midlands / Birmingham employer: EPM
Contact Detail:
EPM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Adviser - Midlands / Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector, especially those in HR roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how your values align with theirs. Practise common HR scenarios and think about how you'd handle them – this will help you stand out!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that HR Adviser role! We love seeing applications directly from candidates who are genuinely interested in joining our mission to support education.
We think you need these skills to ace HR Adviser - Midlands / Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Adviser role. Highlight your experience in employee relations, performance management, and any relevant qualifications. We want to see how your skills align with our mission of providing outstanding customer service.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about education and how you can contribute to creating positive working environments. We love seeing genuine enthusiasm for the role!
Showcase Your Communication Skills: As an HR Adviser, communication is key. In your application, demonstrate your ability to convey complex information clearly and professionally. Whether it's through your writing style or examples of past experiences, let us see your skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at EPM
✨Know Your HR Stuff
Make sure you brush up on the latest HR trends and legislation. Being able to discuss current issues in employee relations or workforce planning will show that you're not just knowledgeable but also genuinely interested in the field.
✨Practice Your Scenarios
Prepare for situational questions by thinking through common HR scenarios. For example, how would you handle a complex employee relations issue? Practising your responses can help you articulate your thought process clearly during the interview.
✨Showcase Your Communication Skills
As an HR Adviser, communication is key. Be ready to demonstrate how you would communicate effectively with school leaders and staff. Use examples from your past experiences where you successfully navigated difficult conversations or provided clear guidance.
✨Build Rapport with Interviewers
Remember, building strong professional relationships is crucial in this role. Try to connect with your interviewers by asking insightful questions about their experiences and the company culture. This shows that you value collaboration and are keen to fit into their team.