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For Companies At a Glance
- Tasks: Provide expert HR advice and support to schools, ensuring outstanding customer service.
- Company: Award-winning education services business with over 30 years of experience.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Join a dynamic team dedicated to improving educational outcomes across the Midlands.
- Why this job: Make a real difference in education by supporting school leaders and staff well-being.
- Qualifications: Experience in HR or related fields, strong communication skills, and a passion for education.
The predicted salary is between 30000 - 40000 £ per year.
The Company
We are an award-winning and accredited education services business with over 30 years of expertise. We are 100% dedicated to education and our expert team of highly qualified employees that support schools and trusts nationwide.
Purpose of the Job
To ensure outstanding customer service across the organisation by delivering expert HR advice and guidance in a timely and effective manner, whilst maintaining the highest levels of confidentiality and integrity. The post holder will act as a trusted adviser to school leaders, offering proactive and solution-focused advice on complex employee relations matters, workforce planning, performance management, and organisational change. By building strong professional relationships, the HR Adviser will contribute to creating positive working environments that support staff well-being, effective leadership, and the delivery of high-quality education.
Main Responsibilities/Duties of the Job
- To act as the first point of contact to provide advice and solutions to managers on employee relations matters, including working arrangements, contractual matters, sickness, employee communication and consultation, either via phone or e-mail, in line with current legislation.
- Respond to a wide range of customer enquiries, via telephone, e-mail or other correspondence, relating to HR issues/administration in a professional manner, to ensure that clients receive timely, accurate and valuable advice.
- Liaising with the school’s other allocated contacts at EPM, to ensure a seamless HR, Payroll & Pensions service.
- To draft template letters in relation to any informal/formal meetings relating to ER cases, attending meetings/hearings as deemed necessary.
- Work in conjunction with colleagues in the HR advisory team to ensure a smooth and consistent service is provided.
- Deliver a range of HR activities within identified areas of work and support the work of HR Partners and Lead HR Partners.
- Actively contribute to the development and continuous improvement of the HR Advisory team, undertaking specific projects to embed consistency and best practice.
- Keep professionally up to date with human resource management trends and initiatives locally and nationally, identifying how they may impact on local service requirements and delivery or be utilised to improve efficiency.
- To maintain HR information management systems and confidently analyse reports, identifying key points.
- Offer accurate interpretation, advice, application and representation to clients on employment legislation, best practice and policies and procedures in relation to and in the context of clients’ policies and procedures on a range of HR matters.
ER Consultant - Midlands - Schools / Education in Birmingham employer: EPM
Contact Detail:
EPM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ER Consultant - Midlands - Schools / Education in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector, especially those who work in HR. They might have insider info on job openings or can even refer you directly to hiring managers.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want to see how you align with our mission in education. Think about how your experience can contribute to creating positive working environments in schools.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to employee relations and HR scenarios. We love candidates who can demonstrate their problem-solving skills and proactive approach!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our dedicated team in the education sector.
We think you need these skills to ace ER Consultant - Midlands - Schools / Education in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ER Consultant role. Highlight your experience in HR, especially in employee relations and advisory roles. We want to see how your skills align with our mission to support schools and trusts.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about education and how you can contribute to creating positive working environments. Keep it professional but let your personality show through.
Showcase Relevant Experience: When detailing your work history, focus on experiences that relate directly to the responsibilities of the role. Whether it's handling complex HR issues or providing advice to managers, we want to see how you've made an impact in previous positions.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you receive updates directly from us. Plus, it shows you're keen to join our team!
How to prepare for a job interview at EPM
✨Know Your HR Stuff
Make sure you brush up on the latest HR trends and legislation. Being able to discuss current issues in employee relations will show that you're not just knowledgeable but also passionate about the field.
✨Practice Your Scenarios
Prepare for situational questions by thinking through common HR scenarios. For example, how would you handle a complex employee relations issue? Practising your responses can help you articulate your thought process clearly during the interview.
✨Build Rapport
Since this role involves building strong professional relationships, practice your interpersonal skills. Be friendly and approachable during the interview; it’s all about showing that you can connect with school leaders and staff effectively.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific examples where you've provided solutions to HR challenges. Highlighting your proactive approach and ability to think on your feet will demonstrate your value as a trusted adviser.