At a Glance
- Tasks: Lead training initiatives and enhance communication for Salesforce Marketing Cloud in healthcare.
- Company: EPM Scientific, a leader in medical communications.
- Benefits: Full-time role with opportunities for professional growth and development.
- Other info: Join a dynamic team and help foster a vibrant user community.
- Why this job: Shape the future of Marketing Cloud training while making a real impact in healthcare.
- Qualifications: Experience with Salesforce Marketing Cloud and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
Salesforce Marketing Cloud Training and Comms Consultant
Salesforce Marketing Cloud Training and Comms Consultant
4 days ago Be among the first 25 applicants
Direct message the job poster from EPM Scientific
Medical Communications - Connecting the best talent with market leading organizations
Project Overview:
EPM are seeking an experienced external consultant to lead a strategic initiative focused on enhancing user training and communication within the Salesforce Marketing Cloud channel, specifically tailored for the Healthcare Sector.
Scope of Work:
The consultant will independently manage and execute the following tasks:
1. Training & Onboarding Management
Project Overview:
EPM are seeking an experienced external consultant to lead a strategic initiative focused on enhancing user training and communication within the Salesforce Marketing Cloud channel, specifically tailored for the Healthcare Sector.
Scope of Work:
The consultant will independently manage and execute the following tasks:
1. Training & Onboarding Management
- Design and implement a comprehensive training plan for Salesforce Marketing Cloud.
- Conduct knowledge assessments and refresher training across global markets, with a focus on onboarding LATAM users.
- Deliver online webinars and presentations to Marketing Cloud users.
- Collect case studies and feedback to refine training content.
- Develop FAQs and training materials, and hand over finalised documents for internal review.
- Identify potential Key Users based on training participation and skill levels.
2. Key User Community Management
- Create personalised training plans for Key Users to support local teams.
- Provide consultancy to enhance communication and engagement within the Key User community.
- Coordinate peer-led training sessions to promote knowledge sharing.
3. Community Development & Communication
- Develop and implement new communication formats to boost user engagement.
- Organise regular meetings to share updates on new Marketing Cloud features and integration's.
- Gather and distribute relevant use cases from various regions.
- Establish a structured training program led by Key Users.
- Strengthen the community through targeted training and gap analysis.
Additional Information:
- All necessary documentation and system access will be provided at project initiation.
- The consultant will represent themselves as an external advisor when interacting with third parties.
Ideal Candidate:
- Proven experience with Salesforce Marketing Cloud, especially in training and community development.
- Strong communication and stakeholder engagement skills.
- Experience working in or with the healthcare sector is a plus.
- Fluent in English; Spanish or Portuguese proficiency is advantageous for LATAM onboarding.
If this opportunity aligns with your experience and interests, and you possess the skills outlined above, we'd love to hear from you-apply today and help shape the future of Marketing Cloud training in the healthcare sector.
Desired Skills and Experience
1. Salesforce Marketing Cloud Expertise
2. Training & Facilitation Skills
3. Stakeholder Engagement & Communication
4. Community Development & Leadership
5. Project & Change Management
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Industries
Software Development
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Salesforce Marketing Cloud Training and Comms Consultant employer: EPM Scientific
Join an innovative and rapidly growing biotechnology organisation in West London, where you will play a pivotal role as a Clinical Program Leader. The company fosters a collaborative work culture that encourages professional growth and offers significant career development opportunities, all while providing a competitive salary and flexible hybrid working model. With a strong commitment to scientific excellence and patient-focused research, this is an excellent opportunity for those looking to make a meaningful impact in clinical development.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Marketing Cloud Training and Comms Consultant
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
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Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like EPM Scientific looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
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✨Apply Directly Via Company Websites
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We think you need these skills to ace Salesforce Marketing Cloud Training and Comms Consultant
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at EPM Scientific, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of EPM Scientific and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at EPM Scientific
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that EPM Scientific might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at EPM Scientific.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
