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- Tasks: Lead training initiatives and enhance communication for Salesforce Marketing Cloud in healthcare.
- Company: EPM Scientific, a leader in medical communications.
- Benefits: Full-time role with opportunities for professional growth and development.
- Why this job: Shape the future of Marketing Cloud training while making a real impact in healthcare.
- Qualifications: Experience with Salesforce Marketing Cloud and strong communication skills required.
- Other info: Join a dynamic team and help foster a vibrant user community.
The predicted salary is between 36000 - 60000 £ per year.
Salesforce Marketing Cloud Training and Comms Consultant
Salesforce Marketing Cloud Training and Comms Consultant
4 days ago Be among the first 25 applicants
Direct message the job poster from EPM Scientific
Medical Communications – Connecting the best talent with market leading organizations
Project Overview:
EPM are seeking an experienced external consultant to lead a strategic initiative focused on enhancing user training and communication within the Salesforce Marketing Cloud channel, specifically tailored for the Healthcare Sector.
Scope of Work:
The consultant will independently manage and execute the following tasks:
1. Training & Onboarding Management
Project Overview:
EPM are seeking an experienced external consultant to lead a strategic initiative focused on enhancing user training and communication within the Salesforce Marketing Cloud channel, specifically tailored for the Healthcare Sector.
Scope of Work:
The consultant will independently manage and execute the following tasks:
1. Training & Onboarding Management
- Design and implement a comprehensive training plan for Salesforce Marketing Cloud.
- Conduct knowledge assessments and refresher training across global markets, with a focus on onboarding LATAM users.
- Deliver online webinars and presentations to Marketing Cloud users.
- Collect case studies and feedback to refine training content.
- Develop FAQs and training materials, and hand over finalised documents for internal review.
- Identify potential Key Users based on training participation and skill levels.
2. Key User Community Management
- Create personalised training plans for Key Users to support local teams.
- Provide consultancy to enhance communication and engagement within the Key User community.
- Coordinate peer-led training sessions to promote knowledge sharing.
3. Community Development & Communication
- Develop and implement new communication formats to boost user engagement.
- Organise regular meetings to share updates on new Marketing Cloud features and integration\’s.
- Gather and distribute relevant use cases from various regions.
- Establish a structured training program led by Key Users.
- Strengthen the community through targeted training and gap analysis.
Additional Information:
- All necessary documentation and system access will be provided at project initiation.
- The consultant will represent themselves as an external advisor when interacting with third parties.
Ideal Candidate:
- Proven experience with Salesforce Marketing Cloud, especially in training and community development.
- Strong communication and stakeholder engagement skills.
- Experience working in or with the healthcare sector is a plus.
- Fluent in English; Spanish or Portuguese proficiency is advantageous for LATAM onboarding.
If this opportunity aligns with your experience and interests, and you possess the skills outlined above, we\’d love to hear from you-apply today and help shape the future of Marketing Cloud training in the healthcare sector.
Desired Skills and Experience
1. Salesforce Marketing Cloud Expertise
2. Training & Facilitation Skills
3. Stakeholder Engagement & Communication
4. Community Development & Leadership
5. Project & Change Management
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Industries
Software Development
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Salesforce Marketing Cloud Training and Comms Consultant employer: EPM Scientific
Contact Detail:
EPM Scientific Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Marketing Cloud Training and Comms Consultant
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a presentation that highlights your experience with Salesforce Marketing Cloud. This can really set you apart during interviews.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to training and community development. Role-playing with a friend can help you feel more confident.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Salesforce Marketing Cloud Training and Comms Consultant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Salesforce Marketing Cloud and training. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects!
Showcase Your Communication Skills: Since this role involves a lot of training and community engagement, it’s crucial to demonstrate your strong communication abilities. Use clear and concise language in your application to reflect how you’d communicate with users.
Highlight Relevant Experience: If you've worked in the healthcare sector or have experience with community development, make sure to mention it! We’re looking for candidates who can bring that unique perspective to the table.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at EPM Scientific
✨Know Your Salesforce Marketing Cloud Inside Out
Make sure you brush up on your Salesforce Marketing Cloud knowledge. Familiarise yourself with its features, especially those relevant to training and community development. Being able to discuss specific functionalities and how they can enhance user engagement will impress your interviewers.
✨Prepare Real-World Examples
Think of concrete examples from your past experiences where you've successfully implemented training programmes or enhanced communication within a community. Tailor these examples to the healthcare sector if possible, as it shows you understand the unique challenges and needs of that industry.
✨Showcase Your Communication Skills
Since this role involves a lot of stakeholder engagement, practice articulating your thoughts clearly and confidently. You might even want to prepare a mini-presentation on a relevant topic to demonstrate your ability to convey information effectively during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's current training initiatives and community development strategies. This not only shows your interest in the role but also gives you a chance to assess how well your skills align with their needs.
