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For Companies At a Glance
- Tasks: Manage orders, invoicing, and customer queries in a dynamic pharmaceutical environment.
- Company: Join a growing global SME in the pharmaceutical industry.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Be the key link between customers and a leading pharmaceutical company.
- Qualifications: University degree or relevant experience in order processing and customer relations.
- Other info: Entry-level role with excellent career advancement potential.
The predicted salary is between 30000 - 50000 £ per year.
EPM Scientific is working with an exciting global SME pharmaceutical company undergoing a significant growth phase. The company specializes in originator pharmaceuticals with commercial and advanced clinical stage specialty medicines.
To support their commercial activities, they seek a Commercial Operations & Distribution Specialist responsible for ensuring timely delivery of hospital and customer orders, accurate invoicing, and proper delivery procedures. The role involves being the first point of contact for customer queries and representing the business to external national and international clients. Additionally, the specialist will assist in delivering key financial and market access documents and support the smooth operation of the broader Commercial team.
Key tasks:
- Manage the flow of incoming and outgoing invoices
- Respond to queries related to invoicing and payments
- Follow up on payments according to the company's payment terms
- Maintain invoice tracking tools
- Support the preparation of briefs for third-party consultants and senior management
- Assist the Commercial Affairs Team with daily activities, including processing orders and managing the distribution process
- Support inventory and tracking tools maintenance
Key requirements:
- University degree or equivalent work experience
- Experience in order processing, invoicing, customer relations, and inventory management tools
- Initial experience in distribution of pharmaceuticals, medical devices, or regulated goods within Europe
- Strong administrative skills
- Excellent English writing skills
- Fluency in English and ideally one other European language
Additional details:
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Administrative, Project Management, Sales
- Industry: Pharmaceutical Manufacturing
Commercial Operations & Distribution Specialist in London employer: EPM Scientific
Contact Detail:
EPM Scientific Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Operations & Distribution Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at EPM Scientific or similar companies. A friendly message on LinkedIn can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company and its products. Knowing their specialty medicines and commercial operations will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your responses to common interview questions, especially around customer relations and order processing. We want you to feel confident and articulate when discussing your relevant experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Commercial Operations & Distribution Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Commercial Operations & Distribution Specialist role. Highlight your experience in order processing, invoicing, and customer relations. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the pharmaceutical industry and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Skills: Don’t forget to showcase your strong administrative skills and any experience with inventory management tools. We’re keen on seeing how you can support our Commercial Affairs Team and help us keep things running smoothly.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our exciting team at StudySmarter!
How to prepare for a job interview at EPM Scientific
✨Know Your Stuff
Make sure you understand the pharmaceutical industry, especially around order processing and distribution. Brush up on key terms and processes related to invoicing and inventory management. This will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Skills
Prepare examples from your past experiences that highlight your administrative skills and customer relations expertise. Think of specific situations where you successfully managed orders or resolved customer queries. This will help demonstrate your fit for the role.
✨Ask Smart Questions
Come prepared with questions that show your interest in the company and the role. Ask about their growth plans, how they handle customer feedback, or what tools they use for invoice tracking. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Professional Yet Approachable
Since you'll be the first point of contact for customers, it's important to convey professionalism while being friendly. Practice a balance between being formal and approachable in your communication style during the interview. This will reflect how you would interact with clients.
