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- Tasks: Lead training and communication initiatives for Salesforce Marketing Cloud in the healthcare sector.
- Company: EPM Scientific, a leader in medical communications.
- Benefits: Full-time role with opportunities for professional growth and community engagement.
- Why this job: Shape the future of Marketing Cloud training while making a real impact in healthcare.
- Qualifications: Experience with Salesforce Marketing Cloud and strong communication skills required.
- Other info: Fluency in English; Spanish or Portuguese is a plus for LATAM onboarding.
The predicted salary is between 36000 - 60000 £ per year.
EPM are seeking an experienced external consultant to lead a strategic initiative focused on enhancing user training and communication within the Salesforce Marketing Cloud channel, specifically tailored for the Healthcare Sector.
Scope of Work:
- Training & Onboarding Management
- Design and implement a comprehensive training plan for Salesforce Marketing Cloud.
- Conduct knowledge assessments and refresher training across global markets, with a focus on onboarding LATAM users.
- Deliver online webinars and presentations to Marketing Cloud users.
- Collect case studies and feedback to refine training content.
- Develop FAQs and training materials, and hand over finalised documents for internal review.
- Identify potential Key Users based on training participation and skill levels.
- Key User Community Management
- Create personalised training plans for Key Users to support local teams.
- Provide consultancy to enhance communication and engagement within the Key User community.
- Coordinate peer-led training sessions to promote knowledge sharing.
- Community Development & Communication
- Develop and implement new communication formats to boost user engagement.
- Organise regular meetings to share updates on new Marketing Cloud features and integrations.
- Gather and distribute relevant use cases from various regions.
- Establish a structured training program led by Key Users.
- Strengthen the community through targeted training and gap analysis.
Additional Information: All necessary documentation and system access will be provided at project initiation. The consultant will represent themselves as an external advisor when interacting with third parties.
Ideal Candidate:
- Proven experience with Salesforce Marketing Cloud, especially in training and community development.
- Strong communication and stakeholder engagement skills.
- Experience working in or with the healthcare sector is a plus.
- Fluent in English; Spanish or Portuguese proficiency is advantageous for LATAM onboarding.
If this opportunity aligns with your experience and interests, and you possess the skills outlined above, we’d love to hear from you - apply today and help shape the future of Marketing Cloud training in the healthcare sector.
Desired Skills and Experience:
- Salesforce Marketing Cloud Expertise
- Training & Facilitation Skills
- Stakeholder Engagement & Communication
- Community Development & Leadership
- Project & Change Management
Salesforce Marketing Cloud Training and Comms Consultant in England employer: EPM Scientific
Contact Detail:
EPM Scientific Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Marketing Cloud Training and Comms Consultant in England
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Show off your skills! Create a portfolio or a presentation that highlights your experience with Salesforce Marketing Cloud. This can really set you apart during interviews.
✨Tip Number 3
Prepare for the interview by researching the company and its culture. Tailor your answers to show how your experience aligns with their needs, especially in the healthcare sector.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Salesforce Marketing Cloud Training and Comms Consultant in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Salesforce Marketing Cloud and training. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects!
Showcase Communication Skills: Since this role involves a lot of stakeholder engagement, it’s crucial to demonstrate your communication prowess. Use clear, concise language in your application and provide examples of how you've effectively communicated in past roles.
Highlight Community Development Experience: If you’ve worked on community development or training initiatives before, make sure to mention it! We’re looking for someone who can enhance user engagement, so any relevant experience will definitely catch our eye.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at EPM Scientific
✨Know Your Salesforce Marketing Cloud Inside Out
Make sure you brush up on your Salesforce Marketing Cloud knowledge. Understand its features, especially those relevant to training and community development. Be ready to discuss how you've used it in past roles, particularly in the healthcare sector.
✨Prepare for Training Scenarios
Think about specific training scenarios you might encounter in this role. Prepare examples of how you've designed training plans or conducted webinars. Highlight your experience with onboarding users, especially in diverse markets like LATAM.
✨Showcase Your Communication Skills
Since this role involves a lot of stakeholder engagement, be prepared to demonstrate your communication skills. Share examples of how you've successfully engaged with different audiences, and how you’ve developed communication formats that boosted user engagement.
✨Emphasise Community Development Experience
Discuss your experience in building and managing communities. Be ready to talk about how you've coordinated peer-led training sessions or created personalised training plans for key users. This will show your ability to foster collaboration and knowledge sharing.