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For Companies At a Glance
- Tasks: Support customers in pre and post sales activities, analysing processes and delivering tailored solutions.
- Company: Eplan is a global leader in software solutions for electrical engineering and automation.
- Benefits: Enjoy flexible working options, corporate perks, and opportunities for professional growth.
- Why this job: Join a dynamic team, make an impact, and enhance your skills in a collaborative environment.
- Qualifications: Degree in Electrical Engineering or related field; experience in control system design preferred.
- Other info: Travel across the UK and Ireland to meet clients and provide ongoing support.
The predicted salary is between 28800 - 48000 £ per year.
Eplan is a leading international company, that develops and markets software solutions in the fields of electrical engineering, automation and mechatronics and advises customers in optimising their engineering processes in the automotive, energy, machinery, food & beverage, and packaging markets. The company is part of the Friedhelm Loh Group, an internationally successful family business with more than 12 production plants, more than 90 subsidiaries and more than 11,600 employees.
We are looking for a highly motivated and dynamic professional to join our team as a Technical Consultant to support our customers in pre and post sales activity. The position requires good technical knowledge, a strong attitude in helping others and the ability to work in an international environment and collaborate with cross-functional teams.
Your responsibilities
As a Technical Consultant, you will fulfill a crucial role within Eplan. Your expertise will help our UK and Irish customers to realise their design ambitions and goals with efficiency gains. You will analyse customer processes and know how to bridge the gap between our solutions and the customer\’s needs, working alongside the sales team to present the solution at a pre-sales stage.
Your experience should contain a thorough knowledge of engineering processes, and your know-how to convert customer problems into a clear and workable plan of action. You will deliver implementation projects, including configuring and adapting the software to the customer\’s specific requirements, which will either be on-site or remote.
You are therefore the link between (pre)sales and after-sales. Even after implementation, you\’ll offer customers continuous support to ensure they get the most out of our software.
As an Eplan expert, you will provide specialised training courses, seminars and workshops at customers\’ premises or during events. You will work together with the support team to convey customer feedback and contribute to the continuous improvement of our products.
Qualifications
- Analytical Skills and Troubleshooting abilities
- Professional Services and Consulting experience
- Five years of knowledge in control system design & build or similar (advantageous if within the Process, Energy or building services sector)
- Excellent problem-solving and communication skills
- Ability to work independently and in a team
- Experience with EPLAN software is a plus
- Degree or HND/ HNC in Electrical Engineering or related field
- Able to travel and meet with our customer base across the UK and Ireland
- UK and Ireland Work visas already in place
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
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Industries
Software Development
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Technical Consultant employer: Eplan
Contact Detail:
Eplan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Consultant
✨Tip Number 1
Familiarise yourself with EPLAN software and its applications in electrical engineering and automation. Understanding the software's features will not only help you during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the industry, especially those who have experience as Technical Consultants. Engaging with them can provide valuable insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've solved customer problems in previous roles. Highlighting your analytical skills and troubleshooting abilities will show that you're capable of bridging the gap between customer needs and technical solutions.
✨Tip Number 4
Stay updated on trends in electrical engineering and automation, particularly in sectors like automotive and energy. This knowledge will help you engage in meaningful conversations during interviews and showcase your passion for the field.
We think you need these skills to ace Technical Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Technical Consultant at Eplan. Familiarise yourself with their software solutions and how they optimise engineering processes in various industries.
Tailor Your CV: Highlight your relevant experience in engineering processes, control system design, and any consulting roles you've held. Make sure to emphasise your problem-solving skills and ability to work in cross-functional teams.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills align with the job requirements, particularly your experience with EPLAN software and your analytical abilities.
Showcase Your Communication Skills: Since the role involves training and supporting customers, demonstrate your communication skills in your application. Use clear and concise language, and consider including examples of past experiences where you successfully conveyed complex information.
How to prepare for a job interview at Eplan
✨Showcase Your Technical Knowledge
As a Technical Consultant, it's crucial to demonstrate your understanding of engineering processes and software solutions. Be prepared to discuss specific examples from your experience that highlight your technical skills and how they relate to the role.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your analytical skills and troubleshooting abilities. Practice articulating how you've successfully resolved customer issues in the past, focusing on your approach and the outcomes.
✨Emphasise Communication Skills
Since the role involves working with cross-functional teams and customers, strong communication is key. Prepare to discuss how you effectively convey complex information to non-technical stakeholders and collaborate with diverse teams.
✨Demonstrate Customer-Centric Mindset
Eplan values professionals who can bridge the gap between their solutions and customer needs. Be ready to share examples of how you've prioritised customer satisfaction and provided ongoing support after implementation.
