At a Glance
- Tasks: Collaborate with teams to analyse customer needs and enhance payment solutions.
- Company: Join a top fintech company revolutionising payment processing globally.
- Benefits: Flexible work environment, professional development, and a supportive culture.
- Other info: Inclusive culture with opportunities for growth and learning.
- Why this job: Be part of a team that’s redefining payments and making a real impact.
- Qualifications: 15+ years in financial services and strong analytical skills required.
The predicted salary is between 48000 - 72000 £ per year.
Overview
Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Episode Six makes the seemingly impossible happen every day. We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments. Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x. Interested in redefining what’s possible in payments? Join Episode Six today.
What we’re hiring for:
We are a growing fintech organization looking to add a Senior Business Analyst to our Delivery team! This role will be for our EMEA delivery team.
Responsibilities:
- Liaising between the customers and the internal tech team.
- Understanding and analyzing customer’s business needs.
- Acting as an information source and communicator between multiple parties/teams, including but not limited to:
- Gathering business requirements from customers.
- Providing business analysis based on the requirements for solution design.
- Assisting Client PM in providing business impact analysis and milestone definition for projects.
- Preparing documents for internal tech teams for interpreting business requirements.
- Assisting internal tech teams for requirements details explanation during development and testing.
- Supporting customer implementations, including issue capturing/preliminary analysis/reporting/cause analysis/business impact analysis/etc.
- Coordination with different teams for troubleshooting.
- Organizing and summarizing issue report analysis for internal team reference.
- Facilitating root cause analysis and assisting the internal team for permanent enhancement.
- Assisting support team for operational issues.
- Contributing to internal product enhancement.
- Providing subject matter expertise to our clients and colleagues.
- Supporting our Business Development team in technical pre-sales exercises with potential customers.
- Supporting our Business Development team in answering RFI/RFP/RFQ (technical focus) and other customer proposals.
- Limited travelling as required.
Qualifications:
- 15+ years of experience in financial services with a focus on payments and card issuing.
- 10+ years of experience in Requirement Definition.
- Experience in customer-facing roles.
- Excellent problem-solving skills.
- Analytical mindset.
- Ability to articulate ideas clearly, visually and in writing.
- Experience working with APIs.
- Strong technical understanding, capability and willingness to learn and develop skills on a daily basis.
- Very driven and self-motivated, able to work autonomously.
- A team player with a ‘can-do’, entrepreneurial attitude that thrives in an agile, ever-changing world.
- Experience or knowledge in the payments industry, especially card processing and issuing.
- Knowledge of ISO8583/Credit Card/Prepaid and Debit cards/Digital Wallets (Tokenization)/domestic payment networks/PCI DSS.
Preferred experiences and skills:
- Knowledge of AWS.
- Knowledge of data encryption and decryption.
- Experience or knowledge of cloud-based distributed processing systems.
What makes a successful E6er?
We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow. We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact. A people first mentality. Professional development from day 1, a 360 focus on your well-being, and the ability to work where you need to, we’re here to support you.
E6 is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, colour, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. E6 is committed to providing reasonable accommodations for qualified individuals with disabilities who may require additional assistance in engaging in our application and interview process.
Next steps:
Interested in building your career at Episode Six? Get future opportunities sent straight to your email.
Senior Business Analyst employer: Episode Six
Episode Six is an exceptional employer that champions a culture of inclusivity and respect, fostering an environment where every employee can thrive and grow. With a strong focus on professional development from day one, employees benefit from a people-first mentality, flexible working arrangements, and the opportunity to work on innovative projects in the dynamic fintech sector. Located in Austin, a vibrant tech hub, Episode Six offers unique advantages such as collaboration with leading banks and airlines, making it an exciting place for those looking to make a meaningful impact in payments.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech space, especially those who work at Episode Six or similar companies. A friendly chat can open doors and give you insider info on what they’re looking for.
✨Tip Number 2
Prepare for the interview by diving deep into Episode Six’s products and services. Understand their payment solutions and think about how your experience aligns with their needs. This will show you’re genuinely interested and ready to contribute.
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle real-world scenarios during interviews. Think through how you’d approach customer requirements and technical challenges, as this is key for a Senior Business Analyst role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Episode Six and ready to make an impact.
We think you need these skills to ace Senior Business Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Business Analyst role. Highlight your experience in financial services, especially in payments and card issuing, and showcase your analytical skills. We want to see how your background aligns with what we do at Episode Six!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about redefining payments and how your skills can contribute to our team. Keep it engaging and relevant to the job description – we love a good story!
Showcase Your Problem-Solving Skills:In your application, don’t forget to highlight your problem-solving abilities. Share examples of how you've tackled challenges in previous roles, especially in customer-facing situations. We’re all about finding solutions at Episode Six!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Episode Six
✨Know Your Stuff
Make sure you brush up on your knowledge of the payments industry, especially around card processing and issuing. Familiarise yourself with key terms like ISO8583 and PCI DSS, as these will likely come up during your chat.
✨Showcase Your Analytical Skills
As a Senior Business Analyst, your ability to analyse business needs is crucial. Prepare examples from your past experiences where you've successfully gathered requirements or solved complex problems. This will demonstrate your analytical mindset and problem-solving skills.
✨Communicate Clearly
Practice articulating your ideas clearly, both verbally and in writing. Since you'll be liaising between customers and tech teams, being able to communicate complex concepts in an understandable way is key. Consider doing mock interviews to refine this skill.
✨Emphasise Teamwork and Adaptability
Episode Six values a 'can-do' attitude and teamwork. Be ready to discuss how you've worked collaboratively in previous roles and how you've adapted to changes in fast-paced environments. Highlighting your flexibility will resonate well with their culture.
