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For Companies At a Glance
- Tasks: Drive revenue growth and strengthen partnerships in the mining industry.
- Company: Epiroc, a leader in innovative mining and construction solutions.
- Benefits: Global career opportunities, flexible work culture, and comprehensive benefits package.
- Other info: Field-based role with travel across England, Wales, or Northern Ireland.
- Why this job: Be a key player in sustainable development and make a real impact.
- Qualifications: 5+ years in sales and account management, preferably in mining.
The predicted salary is between 50000 - 65000 ÂŁ per year.
Epiroc is a vital part of a sustainable society and a global productivity partner for mining and infrastructure customers. With groundâbreaking technology, the company develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment, and tools for surface and underground applications. It also offers worldâclass service and other aftermarket support as well as solutions for automation, digitalization, and electrification. Dedicated employees support and work closely with customers in more than 150 countries.
Your mission
Your mission is to drive sustainable revenue growth and strengthen strategic partnerships by acting as the primary commercial interface between Epiroc UK & Ireland, key accounts and partners. Through proactive account ownership, structured partner development, and strong onâsite engagement, you will maximise value creation, improve partner performance, and position Epiroc as a trusted longâterm business partner.
Responsibilities
- Account management â Building and maintaining relationships with key accounts, understanding their needs, addressing concerns, and ensuring customer satisfaction.
- Sales development â Identifying opportunities for growth within accounts and developing strategies to capitalise on them. Capture and consolidate business opportunities so that all Epiroc products are given the best opportunity to succeed in the market.
- Partner development â Conduct structured quarterly business reviews with partners supported by joint business plans with shared KPIs, performance scorecards, and ongoing training and marketing support.
- Strategic planning & market analysis â Developing and executing strategic plans for account retention within the region. Contribute and execute the Territory Management Plan strategy for UK & Ireland, working closely with the National Sales Manager.
- Communication & collaboration â Serving as the primary point of contact between the company and the accounts in the region.
- Problem solving â Addressing any issues or challenges that arise with accounts in the region promptly and effectively. This may involve troubleshooting technical issues, resolving disputes, or finding creative solutions to meet customer needs.
- Maximising the use of Epiroc systems such as Salesforce and collaborating with the sales team to develop and implement new processes to streamline sales efficiency. Measure sales performance, opportunities and lost orders through effective use of the CRM.
Your Profile
We are looking for an energetic, driven key account manager with a solid understanding of the mining environment. You must be resultsâoriented with the ability to handle tight deadlines and work under pressure, whilst keeping the focus on customer satisfaction at all times. You should be able to demonstrate a successful track record of profitable growth in previous roles. We require a proactive, structured person who listens and works with others to achieve the desired results by applying your knowledge of business, account management and sales to provide the most optimal solutions.
Essential Requirements
- Proven experience within the mining or tunnelling industry
- 5+ years of proven sales and key account management experience
- Customerâorientated mentality
- Selfâmotivated and wellâorganised working profile
- Excellent communication, negotiation and interpersonal skills, with the ability to interact with all types of stakeholders
- Willingness to travel within the region as a fieldâbased role
Desirable Requirements
- Previous use of Salesforce
- Business management experience
- Knowledge of Epiroc portfolio and customer base
- Degree or similar qualification within mining and construction
Location and Travel
The role is fieldâbased and offers location flexibility across England, Wales or Northern Ireland. Extensive travel is required.
Benefits
- Global career opportunities
- Learning & Development programs
- Benefits package, including variable compensation (bonus)
- Flexible work culture promoting balance and wellâbeing
- Global Parental Leave Policy
- Community involvement
Our Commitment to Equality and Inclusion
We at Epiroc accelerate transformation by developing and providing innovative and safe equipment, digital solutions, and aftermarket support. All new thinkers are welcome. We attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity is a part of our values and way of working.
Contact
Hiring Manager: Colin Farenden â colin.farenden@epiroc.com
Recruitment Specialist: Zuzana Kalivodova â zuzana.kalivodova@epiroc.com
Key Account Manager Underground in Hemel Hempstead employer: Epiroc
Contact Detail:
Epiroc Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Key Account Manager Underground in Hemel Hempstead
â¨Tip Number 1
Network like a pro! Get out there and connect with industry professionals, attend events, and join relevant groups. The more people you know, the better your chances of landing that Key Account Manager role.
â¨Tip Number 2
Show off your skills in interviews! Prepare to discuss your experience in account management and how you've driven growth in previous roles. Use specific examples to demonstrate your success and problem-solving abilities.
â¨Tip Number 3
Research Epiroc thoroughly! Understand their products, services, and market position. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
â¨Tip Number 4
Apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Epiroc and ready to take on the challenge of managing key accounts.
We think you need these skills to ace Key Account Manager Underground in Hemel Hempstead
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter for the Key Account Manager role. Highlight your experience in the mining industry and showcase how your skills align with Epiroc's mission and values.
Showcase Your Achievements: Donât just list your responsibilities; focus on your achievements! Use specific examples of how you've driven revenue growth or improved customer satisfaction in previous roles to make your application stand out.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible and avoid jargon. We want to see your qualifications without having to sift through unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way to ensure your application gets into the right hands and shows your enthusiasm for joining the Epiroc team!
How to prepare for a job interview at Epiroc
â¨Know Your Mining Stuff
Make sure you brush up on your knowledge of the mining and tunnelling industry. Understand Epiroc's products and how they fit into the market. Being able to discuss specific equipment and technologies will show that you're not just interested in the role, but that you genuinely understand the business.
â¨Showcase Your Relationship Skills
As a Key Account Manager, building relationships is key. Prepare examples of how you've successfully managed accounts in the past. Think about times when you turned a challenging situation into a positive outcome. This will demonstrate your ability to maintain customer satisfaction and drive growth.
â¨Be Ready to Discuss Strategy
Epiroc is looking for someone who can develop strategic plans. Be prepared to talk about your approach to account retention and how you would identify growth opportunities. Having a structured plan in mind will show that youâre proactive and results-oriented.
â¨Master the Art of Communication
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. Think about how you would communicate with different stakeholders, from technical teams to senior management, and be ready to showcase your negotiation skills during the interview.