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For Companies At a Glance
- Tasks: Drive sustainable revenue growth and strengthen partnerships in the mining industry.
- Company: Epiroc, a leader in innovative mining and construction equipment.
- Benefits: Global career opportunities, flexible work culture, and comprehensive benefits package.
- Other info: Field-based role with extensive travel across England, Wales, or Northern Ireland.
- Why this job: Join a dynamic team making a real impact in sustainable mining solutions.
- Qualifications: 5+ years in sales and key account management, preferably in mining.
The predicted salary is between 50000 - 65000 ÂŁ per year.
Epiroc is a vital part of a sustainable society and a global productivity partner for mining and infrastructure customers. With ground‑breaking technology, the company develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment, and tools for surface and underground applications. It also offers world‑class service and other aftermarket support as well as solutions for automation, digitalization, and electrification. Dedicated employees support and work closely with customers in more than 150 countries.
Your mission
Your mission is to drive sustainable revenue growth and strengthen strategic partnerships by acting as the primary commercial interface between Epiroc UK & Ireland, key accounts and partners. Through proactive account ownership, structured partner development, and strong on‑site engagement, you will maximise value creation, improve partner performance, and position Epiroc as a trusted long‑term business partner.
Responsibilities
- Account management – Building and maintaining relationships with key accounts, understanding their needs, addressing concerns, and ensuring customer satisfaction.
- Sales development – Identifying opportunities for growth within accounts and developing strategies to capitalise on them.
- Capture and consolidate business opportunities so that all Epiroc products are given the best opportunity to succeed in the market.
- Partner development – Conduct structured quarterly business reviews with partners supported by joint business plans with shared KPIs, performance scorecards, and ongoing training and marketing support.
- Strategic planning & market analysis – Developing and executing strategic plans for account retention within the region.
- Contribute and execute the Territory Management Plan strategy for UK & Ireland, working closely with the National Sales Manager.
- Communication & collaboration – Serving as the primary point of contact between the company and the accounts in the region.
- Problem solving – Addressing any issues or challenges that arise with accounts in the region promptly and effectively.
- Maximising the use of Epiroc systems such as Salesforce and collaborating with the sales team to develop and implement new processes to streamline sales efficiency.
- Measure sales performance, opportunities and lost orders through effective use of the CRM.
Your Profile
We are looking for an energetic, driven key account manager with a solid understanding of the mining environment. You must be results‑oriented with the ability to handle tight deadlines and work under pressure, whilst keeping the focus on customer satisfaction at all times. You should be able to demonstrate a successful track record of profitable growth in previous roles. We require a proactive, structured person who listens and works with others to achieve the desired results by applying your knowledge of business, account management and sales to provide the most optimal solutions.
Essential Requirements
- Proven experience within the mining or tunnelling industry
- 5+ years of proven sales and key account management experience
- Customer‑orientated mentality
- Self‑motivated and well‑organised working profile
- Excellent communication, negotiation and interpersonal skills, with the ability to interact with all types of stakeholders
- Willingness to travel within the region as a field‑based role
Desirable Requirements
- Previous use of Salesforce
- Business management experience
- Knowledge of Epiroc portfolio and customer base
- Degree or similar qualification within mining and construction
Location and Travel
The role is field‑based and offers location flexibility across England, Wales or Northern Ireland. Extensive travel is required.
Benefits
- Global career opportunities
- Learning & Development programs
- Benefits package, including variable compensation (bonus)
- Flexible work culture promoting balance and well‑being
- Global Parental Leave Policy
- Community involvement
Our Commitment to Equality and Inclusion
We at Epiroc accelerate transformation by developing and providing innovative and safe equipment, digital solutions, and aftermarket support. All new thinkers are welcome. We attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity is a part of our values and way of working.
Key Account Manager Underground in England employer: Epiroc
Contact Detail:
Epiroc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager Underground in England
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals, attend events, and join relevant groups. The more people you know, the better your chances of landing that Key Account Manager role.
✨Tip Number 2
Show off your expertise! Prepare to discuss your experience in the mining or tunnelling industry during interviews. Use specific examples to demonstrate how you've driven growth and built strong partnerships in the past.
✨Tip Number 3
Be proactive! Research Epiroc's products and services before your interview. This will help you understand their needs and show that you're genuinely interested in becoming a part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Epiroc and ready to contribute to their mission of sustainable growth.
We think you need these skills to ace Key Account Manager Underground in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Key Account Manager role. Highlight your experience in the mining industry and any relevant achievements that align with Epiroc's mission and values.
Showcase Your Skills: Emphasise your account management and sales skills in your application. Use specific examples to demonstrate how you've successfully built relationships and driven revenue growth in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. Avoid jargon and ensure your key points stand out, making it easy for us to see why you’re a great fit for the position.
Apply Through Our Website: We encourage you to submit your application through our website. This way, you’ll ensure it reaches the right people directly and gives you the best chance of standing out in the process.
How to prepare for a job interview at Epiroc
✨Know Your Stuff
Make sure you have a solid understanding of Epiroc's products and services, especially those related to mining and construction. Familiarise yourself with their latest innovations and how they impact the industry. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your success in key account management and sales within the mining or tunnelling industry. Highlight how you've built relationships, addressed customer needs, and driven revenue growth. Use metrics where possible to quantify your achievements.
✨Engage in Active Listening
During the interview, practice active listening. This means really paying attention to what the interviewer is saying and responding thoughtfully. It’s crucial for a role that involves communication and collaboration with various stakeholders. Ask clarifying questions if needed to show you're engaged.
✨Prepare for Problem-Solving Scenarios
Be ready to discuss how you've tackled challenges in previous roles. Think of specific situations where you had to resolve disputes or troubleshoot issues. This will demonstrate your problem-solving skills and ability to maintain customer satisfaction under pressure, which is key for this position.