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- Tasks: Drive revenue growth and strengthen partnerships in the mining sector.
- Company: Epiroc UK & Ireland, a leader in mining solutions.
- Benefits: Competitive salary, flexible work culture, and global career opportunities.
- Other info: Field-based role with extensive travel and excellent career growth potential.
- Why this job: Make a real impact in the mining industry while building strong relationships.
- Qualifications: 5+ years in sales, key account management, and mining experience required.
The predicted salary is between 50000 - 65000 £ per year.
Your mission is to drive sustainable revenue growth and strengthen strategic partnerships by acting as the primary commercial interface between Epiroc UK & Ireland, key accounts and partners. Through proactive account ownership, structured partner development, and strong on-site engagement, you will maximise value creation, improve partner performance, and position Epiroc as a trusted long-term business partner. In this role, you will work closely with internal stakeholders across the UK & Ireland organisation, while maintaining a strong on-site presence at our customers to ensure alignment between customer requirements and Epiroc’s solutions.
Responsibilities
- Account management – Building and maintaining relationships with key accounts, understanding their needs, addressing concerns, and ensuring customer satisfaction.
- Sales Development – Identifying opportunities for growth within accounts and developing strategies to capitalize on them. Capture and consolidate business opportunities so that all Epiroc products are given the best opportunity to succeed in the market.
- Partner Development – Conduct structured quarterly business reviews with our partners supported by joint business plans with shared KPIs, performance scorecards, and ongoing training and marketing support.
- Strategic Planning & Market Analysis – Developing and executing strategic plans for account retention within the region. Contribute to and execute the Territory Management Plan strategy for UK & Ireland, working closely with the National Sales Manager.
- Communication & Collaboration – Serving as the primary point of contact between the company and the accounts in the region.
- Problem Solving – Addressing any issues or challenges that arise with accounts in the region promptly and effectively. This may involve troubleshooting technical issues, resolving disputes, or finding creative solutions to meet customer needs.
- Maximising the use of Epiroc systems such as Salesforce and collaborating with the sales team to develop and implement new processes to streamline sales efficiency. Measuring sales performance, opportunities and lost orders through effective use of the CRM.
The role reports to National Sales Manager UK & Ireland.
Your Profile
We are looking for an energetic, driven key account manager with a solid understanding of the mining environment. You must be results oriented with the ability to handle tight deadlines and work under pressure, whilst keeping the focus on customer satisfaction at all times. You should be able to demonstrate a successful track record of profitable growth in previous roles. We require a proactive, structured person who listens and works with others to achieve the desired results by applying your knowledge of business, account management and sales to provide the most optimal solutions.
- Proven experience within the mining or tunnelling industry
- 5+ years of proven sales and key account manager experience
- Customer orientated mentality
- Self-motivated and well organised working profile
- Excellent communication, negotiation and interpersonal skills, with the ability to interact with all types of stakeholders
- Willing to travel within the region as a field-based role
- Previous use of Salesforce
- Business management experience
- Knowledge of Epiroc portfolio and customer base
- Degree or similar qualification within mining and construction
Location and travel
The role is field-based and offers location flexibility across England, Wales or Northern Ireland. Please note that extensive travel is required.
Benefits
To support your journey, we offer a competitive Total Rewards Package, including:
- Global career opportunities
- Benefits package, including variable compensation (bonus)
- Flexible work culture promoting balance and well-being
- Global Parental Leave Policy
- Community involvement
Key Account Manager Underground in Birmingham employer: Epiroc
Contact Detail:
Epiroc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager Underground in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals, attend events, and join relevant groups. The more people you know, the better your chances of landing that Key Account Manager role.
✨Tip Number 2
Show off your skills in interviews! Prepare to discuss your past successes in account management and sales. Use specific examples to demonstrate how you've driven growth and built strong relationships in the mining sector.
✨Tip Number 3
Research Epiroc inside out! Understand their products, values, and market position. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Epiroc and ready to take on the challenge of being a Key Account Manager.
We think you need these skills to ace Key Account Manager Underground in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Key Account Manager role. Highlight your experience in account management and any relevant achievements in the mining or tunnelling industry. We want to see how you’ve driven growth and built relationships!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for Epiroc. Share specific examples of how you've tackled challenges and created value for your previous accounts. Keep it engaging and personal!
Showcase Your Skills: Don’t forget to highlight your communication, negotiation, and interpersonal skills. These are key for this role! We love seeing candidates who can connect with various stakeholders and drive results through collaboration.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Epiroc
✨Know Your Accounts
Before the interview, dive deep into understanding Epiroc's key accounts and their specific needs. Research their recent projects, challenges, and successes. This will help you demonstrate your proactive account ownership and show that you're ready to build strong relationships from day one.
✨Showcase Your Sales Strategy
Prepare to discuss your previous sales experiences and how you've identified growth opportunities in past roles. Be ready to share specific examples of strategies you've implemented that led to successful outcomes. This will highlight your results-oriented mindset and ability to drive revenue growth.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since this role requires excellent communication skills, consider doing mock interviews with a friend or mentor. Focus on how you can effectively serve as the primary point of contact between Epiroc and its accounts.
✨Demonstrate Problem-Solving Skills
Think of scenarios where you've successfully resolved issues for clients or partners. Be prepared to discuss how you approached these challenges and the creative solutions you implemented. This will showcase your ability to address concerns promptly and effectively, which is crucial for customer satisfaction.