At a Glance
- Tasks: Support customers by maintaining and repairing heavy equipment in the field.
- Company: Join Epiroc, a leader in surface drilling and mining equipment.
- Benefits: Enjoy a flexible work culture, global career opportunities, and a competitive benefits package.
- Other info: Dynamic role with no fixed office, offering varied daily tasks and occasional travel.
- Why this job: Make a real impact by solving technical challenges and building customer relationships.
- Qualifications: Experience with heavy machinery and strong problem-solving skills required.
We are looking for a Field Service Engineer to join our UK Service team. In this role, you will support customers across the North England region, helping them maximise equipment availability, minimise downtime and maintain safe, productive operations. As a Field Service Engineer, you will play a critical role in supporting Epiroc customers by ensuring their equipment operates safely, efficiently and reliably. Working directly at customer sites, you will diagnose and resolve mechanical, hydraulic and electrical issues while delivering a professional and customer-focused service experience. This is a highly varied field-based role where no two days are the same. In addition to maintenance and repair activities, you will support equipment commissioning, preventative maintenance programmes and customer training, helping customers get the most from their machines while strengthening long-term relationships. This role offers the opportunity to work with industry-leading surface drilling and mining equipment used across a variety of applications, including quarries, mines, and wind farm construction projects.
Key Responsibilities
- Servicing, maintaining and repairing Epiroc equipment
- Diagnosing mechanical, hydraulic and electrical faults
- Supporting commissioning and equipment handovers
- Delivering preventative maintenance activities
- Completing service reports and technical documentation
- Maintaining the highest standards of health, safety and environmental compliance
Your Profile
You have experience working with heavy equipment, industrial machinery, commercial vehicles or similar mechanical systems and enjoy solving technical challenges in demanding environments. While experience in mining, quarrying or drilling equipment would be beneficial, we are also interested in candidates with transferable engineering skills from other industries. You are customer-focused, self-motivated and comfortable managing your workload independently. You build trust through professionalism, communicate effectively and remain calm under pressure when tackling complex technical issues.
Qualifications
- Strong mechanical, hydraulic and electrical fault‑finding skills
- Good diagnostic and problem‑solving capability
- Excellent communication and customer service skills
- A valid driving licence
- A strong commitment to safety, quality and continuous improvement
Location and Travel
This is a field-based role covering Southwest England and South Wales, with an expectation to support operations across the UK and Ireland as required. This is a field-based position with no fixed office location; you will be dispatched from your home location and spend the majority of your time at customer sites and Epiroc workshops across your territory. Occasional overnight travel may be required.
Benefits
- Global career opportunities
- Benefits package, including variable compensation (bonus)
- Flexible work culture promoting balance and well‑being
- Global Parental Leave Policy
- Community involvement
Field Service Engineer in Hemel Hempstead employer: Epiroc Group
Epiroc is an exceptional employer for Field Service Engineers, offering a dynamic work environment where no two days are the same. With a strong focus on employee well-being and professional growth, you will benefit from a flexible work culture, global career opportunities, and a comprehensive benefits package, all while making a meaningful impact in the mining and construction industries across North England. Join us to enhance your skills and build lasting relationships with customers, all while enjoying the freedom of a field-based role.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Hemel Hempstead
✨Get Your Hands Dirty at Engineering Events
Join local engineering meetups or industry conferences related to mechanical engineering. Whether it's a workshop or a career fair, these events are goldmines for networking and getting a foot in the door. Plus, you can showcase your passion and enthusiasm directly to potential employers like Epiroc Group.
✨Connect with Professors & Peers
Tap into your university’s resources—professors often have connections in the industry. Don’t be shy to ask about potential openings or recommendations. Your classmates might also know of companies hiring. Often, it’s who you know that gets you in front of the right people!
✨Highlight Your Projects and Practical Experience
When you land those interviews, make sure to talk about your hands-on projects or internships. Whether it's a design project or hands-on experience with CAD software, specific examples will make you stand out. Companies like Epiroc Group love to hear about practical applications of your skills.
✨Apply Directly on Company Websites
Check out the careers page of Epiroc Group and apply directly through there. It shows initiative and interest in their specific values. Plus, you'll often find openings that aren't advertised on job boards, giving you a better chance to land that full-time gig!
We think you need these skills to ace Field Service Engineer in Hemel Hempstead
Some tips for your application 🫡
Show Off Your Technical Expertise:In mechanical engineering, it’s vital to highlight your technical skills and projects. Make sure to include relevant software proficiency (like CAD tools) in your CV. If you've worked on specific engineering projects, detail your key contributions — we want to see how you’ve applied your skills in a practical setting!
Focus on Problem-Solving Examples:Employers in mechanical engineering love to see how you handle challenges. Use your cover letter to share specific instances where you’ve solved a complex problem or improved a design. This will show us you're not just knowledgeable but also capable of applying that knowledge effectively.
Highlight Relevant Certifications:Include any relevant certifications or training that can set you apart from the competition. Whether it's coursework from your degree, a recognised certification, or extra training in new technologies, we love to see candidates who continuously improve their skill set. This tells us you're serious about your career in engineering!
Tailor Your CV for the Role:Don’t forget to customise your CV for Epiroc Group and the Field Service Engineer role specifically. Pull examples from your experience that align with the job description — it shows us you've done your research and are genuinely interested in becoming part of the team. We recommend applying through our website to ensure your application gets to the right people!
How to prepare for a job interview at Epiroc Group
✨Brush Up on Your CAD Skills
Since mechanical engineering often involves design processes, be ready to showcase your proficiency in CAD software like SolidWorks or AutoCAD. Bring along a digital portfolio or even some sketches that demonstrate your design capabilities — it’s a great way to show what you can bring to the table at Epiroc Group.
✨Prepare for Technical Questions
Expect technical questions that test your understanding of engineering principles and problem-solving skills. You might get hypothetical scenarios where you need to design a component or troubleshoot a mechanical system. Practising these types of questions will give you the confidence to tackle whatever comes your way!
✨Show Your Team Spirit
As a full-time mechanical engineer, collaboration is key! Be ready to share examples of past team projects or any experiences where you contributed to solving a complex problem with others. Demonstrating your ability to work in a team will resonate well with the interviewers at Epiroc Group.
✨Discuss Your Future Goals
Since this is a full-time position, your long-term vision is important. Be open about your career aspirations, whether it’s mastering a specific tool or leading projects. This shows that you're committed not just to learning but also to growing with Epiroc Group, making you a more appealing candidate.
