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- Tasks: Moderate videoconferencing calls for legal hearings using platforms like Zoom and Microsoft Teams.
- Company: Join EPIQ, a leading provider of legal services and technology solutions.
- Benefits: Competitive pay, flexible hours, and full training provided.
- Why this job: Gain valuable experience in a dynamic legal environment while working remotely or on-site.
- Qualifications: A-level education, strong English skills, and IT literacy required.
- Other info: Self-employed role with opportunities for travel and professional growth.
Job Title: Videoconferencing Moderator
Business Unit: UK Court Reporting
Days: Monday – Friday, variable & subject to prior agreement
Hours: Usually within the core hours of 9.00 am – 4.30 pm, variable & subject to prior agreement
Location: UK & Virtual
Summary
Globally, EPIQ is one of the largest independent providers of in-house and outsourced legal services and technology solutions. We have established service centres in major legal markets in London, Dublin, Australia, NZ, Asia and across the United States and maintain a client list that includes global corporations and leading law firms. EPIQ provides exceptional discovery and document review services, legal business process outsourcing, court room services and facilities management. We have achieved this success by providing our customers the highest level of quality and service. In order to continue our growth and success, we constantly look to introduce new innovative technological solutions and add high-calibre individuals to our workforce.
A great opportunity has arisen for the recruitment of Videoconferencing Moderators to join our Court Reporting Legal Services team as Independent Contractors. You will be moderating Epiq client hearings such as courtroom proceedings, arbitrations, tribunals, depositions, public inquiries, meetings, conferences and/or any other formal hearing as agreed between you and Epiq. You will be technically adept, with experience in using virtual meeting platforms such as Microsoft Teams and Zoom, have excellent attention to detail and good time management. You will need to be able to take initiative and act swiftly to resolve any technical issues that may arise during the course of the hearing, remain calm under pressure and have excellent interpersonal skills.
Successful candidates will be based in London or the greater London area. Hearings will be held on-site in the London area but there may also be remote hearings held at other locations within the UK or abroad as well as virtual hearings that can be covered from home. Coverage of all assignments will be by prior agreement and travel and accommodation costs will be paid for remote assignments. When you attend hearings in person you will be required to present a professional appearance and wear formal business attire.
Shortlisted candidates will undertake the Epiq on-line English & IQ assessment and a typing test. On successful completion of these assessments, you will receive full training in the Videoconferencing Moderator role and will be issued with an Epiq laptop to be able to provide the service.
Please note this is a self-employed role.
Key Areas of Responsibility
- Schedule, host and moderate videoconferencing calls on virtual meeting platforms such as Zoom/Microsoft Teams
- Open the videoconferencing call and liaise with key participants to facilitate commencement of the hearing
- Ensure that the correct participants are invited and admitted to the call
- Enable/disable meeting security settings for participants as appropriate
- Set up audio/video/chat options for participants as appropriate
- Admit participants to the call at the correct time
- Assign participants to the correct legal teams/breakout rooms as appropriate
- Record the call as requested by the Epiq client
- Assist participants/arbitrators/the judge with any requests they may have during the call
- Respond to participant requests in a timely manner
Personal Profile
- Educated to minimum A level or equivalent standard
- Good English language skills – grammar, spelling and punctuation
- Relevant work experience, preferably in a legal, parliamentary or business setting
- Interest in the law and current affairs
Key Skills & Competencies
- IT literate – confident using computers and virtual meeting platforms
- High degree of accuracy and strong attention to detail
- Excellent interpersonal skills
- Able to take initiative and problem solve swiftly and effectively
- Self-motivated and self-disciplined
- Flexible and adaptable in approach
- Professional service ethic
- Reliable
- Well-presented
- Comfortable in a formal environment
- Able to maintain confidentiality and discretion at all times
The Rewards
- A competitive rate of pay
- Flexibility – earn extra money when it suits you
- Ability to provide services virtually, from home, some days
- Ability to travel from time to time
- Full training & equipment provided
Applications
If you are interested in the above position and have the skills and key competencies required, please email a copy of your CV and a cover letter detailing your suitability to IConboarding@epiqglobal.com.
We thank all applicants for their interest. However, please note that due to the high volume of applications, only shortlisted candidates will be contacted.
Epiq is an equal opportunities employer
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, colour, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition, Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
Videoconferencing Moderator employer: Epiq
Contact Detail:
Epiq Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Videoconferencing Moderator
✨Tip Number 1
Get familiar with the tech! Since you'll be moderating on platforms like Zoom and Microsoft Teams, make sure you know how to navigate them like a pro. Practice setting up calls, managing participants, and troubleshooting any issues that pop up.
✨Tip Number 2
Dress the part! When you're attending hearings in person, looking professional is key. Even if it's a virtual gig, dressing smartly can help you feel more confident and ready to tackle any challenges that come your way.
✨Tip Number 3
Show off your interpersonal skills! Being calm under pressure and having great communication skills are essential for this role. During interviews or networking, highlight your ability to connect with people and resolve conflicts smoothly.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly through our platform. This way, we can keep track of your progress and get you one step closer to landing that Videoconferencing Moderator role.
We think you need these skills to ace Videoconferencing Moderator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Videoconferencing Moderator role. Highlight any relevant experience with virtual meeting platforms like Zoom and Microsoft Teams, and showcase your attention to detail and interpersonal skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your interest in law and current affairs, and how your skills align with what Epiq is looking for.
Show Off Your Tech Skills: Since this role involves moderating videoconferences, make sure to emphasise your IT literacy. Mention any specific experiences you've had with troubleshooting technical issues during virtual meetings.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Epiq
✨Know Your Tech
Familiarise yourself with the virtual meeting platforms like Zoom and Microsoft Teams. Make sure you can navigate their features smoothly, as you'll need to set up calls, manage participants, and troubleshoot any issues that arise during hearings.
✨Dress to Impress
Even if you're moderating from home, maintain a professional appearance. Dress in formal business attire to reflect the seriousness of the role and show that you take the position seriously.
✨Practice Your Communication Skills
Since you'll be liaising with various participants, practice clear and concise communication. Role-play scenarios where you might need to guide participants or resolve conflicts to build your confidence.
✨Stay Calm Under Pressure
Prepare for potential technical glitches or unexpected situations during hearings. Think of strategies to remain calm and composed, as your ability to handle pressure will be crucial in ensuring smooth proceedings.
