UK Practice Manager

At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Summary

The Practice Manager is responsible for overseeing project activities, ensuring customer satisfaction, and leading a team of professionals. This role involves collaborating with various stakeholders, managing project documentation, and maintaining high-quality standards.

Essential Job Responsibilities:

• Oversee project activities and ensure customer satisfaction.
• Lead and manage a team of professionals.
• Collaborate with various stakeholders to achieve project goals.
• Manage project documentation and support project delivery.
• Monitor and report on key performance indicators (KPIs).
• Ensure compliance with company policies and regulations.

Qualifications & Requirements:

• Education: Bachelor's degree in Business Administration, Project Management, or a related field.
• Experience: 5+ years of experience in project management and team leadership.

Skills:

• Achieving Deadlines
• Analytical Thinking
• Communication
• Customer Relationship Management (CRM)
• Customer Satisfaction
• End-to-End Project Management
• Leading Project Teams
• Professional Collaboration
• Project Deliverables
• Project Delivery
• Project Documentation
• Project Planning
• Project Support
• Project Tracking
• Technical Project Leadership

Certifications: Project Management Professional (PMP)

Physical Requirements: Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment. We require all persons hired to verify identity and eligibility to work in the United Kingdom and to complete the required security checks as part of the offer process. The successful individual must be authorised to work in the United Kingdom for any employer and must also be a current resident in the United Kingdom.

Your specific salary will be determined based on several factors:

• Location-based market rate for the role
• Your abilities in relation to the job specification
• Performance during screening and interview
• Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Epiq Leadership Compass

• Fosters Relationships & Collaboration: Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.
• Engages & Influences: Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.
• Maximises Performance: Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.
• Achieves Operational Success: Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition, Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalised as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.