At a Glance
- Tasks: Transcribe and monitor court proceedings, ensuring accuracy and quality in transcripts.
- Company: Epiq is a dynamic company passionate about delivering exceptional legal services.
- Benefits: Enjoy a hybrid work model, flexible hours, and opportunities for growth.
- Why this job: Join a vibrant team where your contributions make a real impact in the legal field.
- Qualifications: Must type at least 75 wpm and have excellent English skills; teamwork and attention to detail are key.
- Other info: This entry-level role offers a chance to learn and grow in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
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Job Description:
Job Summary
This position is a hybrid Transcriber/Monitor position. When transcribing, the position is responsible for the accurate and timely production of transcript in various styles and formats, utilising a variety of audio types and production and research tools. Transcripts must be produced in accordance with contractual and client-driven deadlines with a focus on quality and accuracy. Productivity levels, as directed by the business, must be maintained at all times. Transcribers must maintain clear communication with colleagues via various channels and must work collaboratively with other Court Reporting teams to facilitate the successful delivery of service to our clients. Transcribers are responsible for undertaking the requisite research to ensure the accuracy of their transcript, utilising any available supporting information and maintaining glossaries for all work produced. All Transcribers are subject to quality and productivity assessments and are responsible for actioning any feedback provided.
When Monitoring, the position is responsible for recording proceedings and producing an annotation or log of those proceedings to aid in the process of accurate transcription. Proceedings may take place on site in courtrooms or at client premises, or may be recorded from an Epiq office. Monitors must be able to record proceedings using a variety of tools and softwares and must maintain clear communication with both clients and colleagues via various channels. They also must work collaboratively with other Court Reporting teams to facilitate the successful delivery of service for our clients.
Essential Job Responsibilities
- Produce high quality transcript in accordance with delivery deadlines.
- Proofread all transcripts prior to submission.
- Utilise all available supporting information to ensure accurate monitoring and transcription.
- Ensure glossaries are kept up to date.
- Undertake cross-training on a variety of jurisdictions as directed by the business.
- Maintain familiarity with all production tools (TOPS/macros etc)
- Maintain productivity levels as directed by the business.
- Produce high-quality audio recordings of hearings.
- Produce high-quality and accurate annotations of hearings.
- Obtain accurate spellings of names, places, terminology etc to enable an accurate transcript to be produced.
- Maintain familiarity and utilise various recording technologies such as Liberty and FTR
- Maintain accurate records of hearing sitting times and any applicable travel times.
- Upload and convert audio as and when required.
- Travel and work outside of office locations and in regional locations to record proceedings as and when required.
- Maintain close communication with other team members, including, but not limited to, Monitors, Transcribers, Coordinators, Transcript Managers and the monitoring supervisor.
- Action any feedback provided by the QA Lead Analyst or Transcript and Monitoring Managers/in relation to quality or productivity.
- Participate in ad hoc projects.
- Partake in periodic performance reviews with Transcript Manager.
- Partake in annual security and compliance training.
- Ability to work outside standard business hours if required.
- Ensure communications are clear, concise, and in line with business requirements.
- Foster and promote a safe and healthy work environment, maintaining safe work practices at all times, and work within and comply with Company safety policies and procedures.
Qualifications & Characteristics
- Typing speed minimum of 75 wpm
- Excellent English vocabulary and grammar skills
- Good general and local knowledge
- Exceptional hearing and comprehension
- Computer literate
- Collaborative team member
- Flexibility and responsiveness
- Attention to detail
If you like wild growth and working with happy, enthusiastic over-achievers, you\’ll enjoy your career with us!
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Administrative
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Industries
Law Practice
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Transcriber/Monitor (hybrid) employer: Epiq
Contact Detail:
Epiq Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transcriber/Monitor (hybrid)
✨Tip Number 1
Familiarise yourself with the various transcription tools and software mentioned in the job description, such as Liberty and FTR. Being well-versed in these technologies will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Practice your typing speed to ensure you can comfortably meet the minimum requirement of 75 wpm. You can use online typing tests or apps to improve your speed and accuracy, which are crucial for this role.
✨Tip Number 3
Brush up on your English vocabulary and grammar skills, as these are essential for producing high-quality transcripts. Consider reading legal documents or transcripts to get a feel for the language and terminology used in the field.
✨Tip Number 4
Network with current or former employees in similar roles to gain insights into the company culture and expectations. This can help you tailor your approach during interviews and show that you're genuinely interested in the position.
We think you need these skills to ace Transcriber/Monitor (hybrid)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Transcriber/Monitor. Familiarise yourself with the skills required, such as typing speed, attention to detail, and the ability to work collaboratively.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your typing speed, English vocabulary, and any previous transcription or monitoring experience.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the Transcriber/Monitor position.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial for this role.
How to prepare for a job interview at Epiq
✨Showcase Your Typing Skills
Since the role requires a minimum typing speed of 75 wpm, be prepared to demonstrate your typing skills during the interview. You might be asked to complete a short test, so practice beforehand to ensure you can meet or exceed this requirement.
✨Familiarise Yourself with Tools
The job involves using various production tools and software like TOPS and Liberty. Research these tools and be ready to discuss your experience with similar technologies. If you haven't used them before, express your willingness to learn quickly.
✨Emphasise Attention to Detail
Accuracy is crucial in transcription and monitoring. Prepare examples from your past experiences where your attention to detail made a significant difference. This could include proofreading work or ensuring accuracy in documentation.
✨Demonstrate Team Collaboration
The role requires clear communication and collaboration with colleagues. Be ready to share instances where you've successfully worked as part of a team, especially in high-pressure situations. Highlight your ability to maintain open lines of communication.