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For Companies At a Glance
- Tasks: Lead a dynamic team, oversee programs, and ensure top-notch customer satisfaction.
- Company: Epiq is a vibrant company where passion meets purpose in the legal sector.
- Benefits: Enjoy a full-time role with opportunities for growth and a supportive work culture.
- Why this job: Join a fun, innovative environment with enthusiastic over-achievers focused on making an impact.
- Qualifications: Bachelor's degree and 7+ years in program management; PMP certification preferred.
- Other info: Epiq values diversity and offers accommodations for applicants with disabilities.
The predicted salary is between 43200 - 72000 £ per year.
The Program Director is responsible for overseeing program activities, ensuring customer satisfaction, and leading a team of professionals. This role involves collaborating with various stakeholders, managing resources, and maintaining high-quality standards.
Job Responsibilities
- Oversee program activities and ensure customer satisfaction.
- Lead and manage a team of professionals.
- Collaborate with various stakeholders to achieve organizational goals.
- Manage resources and budget effectively.
- Implement business innovation and best practices.
- Prepare and analyze program reports.
- Ensure compliance with company policies and regulations.
Job Requirements
- Education: Bachelor's degree in Business Administration, Project Management, or a related field.
- Experience: 7+ years of experience in program management and team leadership.
- Certifications: Project Management Professional (PMP).
- Physical Requirements: Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Client Services Program Director employer: Epiq
Contact Detail:
Epiq Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Program Director
✨Tip Number 1
Network with professionals in the legal and project management fields. Attend industry events or webinars where you can meet people who work at Epiq or similar companies. Building these connections can give you insights into the company culture and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with Epiq's services and recent projects. Understanding their business model and current initiatives will help you speak confidently about how your experience aligns with their goals during interviews.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Epiq is looking for someone who can lead effectively, so having specific examples ready will demonstrate your capability.
✨Tip Number 4
Stay updated on trends in program management and customer service within the legal sector. Being knowledgeable about best practices and innovations will show that you're proactive and committed to continuous improvement.
We think you need these skills to ace Client Services Program Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in program management and team leadership. Use specific examples that demonstrate your ability to oversee program activities and ensure customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background aligns with Epiq's goals, particularly in managing resources and implementing business innovations.
Highlight Relevant Certifications: If you have a Project Management Professional (PMP) certification, be sure to mention it prominently in your application. This will show that you have the necessary qualifications for the role.
Showcase Leadership Skills: In your application, provide examples of how you've successfully led teams in the past. Discuss your approach to collaboration and how you've managed stakeholder relationships to achieve organisational goals.
How to prepare for a job interview at Epiq
✨Showcase Your Leadership Skills
As a Program Director, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to inspire and motivate others.
✨Understand Stakeholder Collaboration
This role involves working with various stakeholders. Research Epiq's key partners and be ready to talk about how you would approach collaboration. Share experiences where you successfully navigated complex stakeholder relationships to achieve project goals.
✨Demonstrate Budget Management Experience
Effective resource and budget management is crucial for this position. Prepare to discuss your experience in managing budgets, including any tools or methodologies you used. Be specific about how you ensured projects stayed within budget while meeting quality standards.
✨Prepare for Compliance Questions
Epiq places a strong emphasis on compliance with policies and regulations. Familiarise yourself with relevant laws and regulations in the industry. Be ready to discuss how you've ensured compliance in previous roles and how you would approach it at Epiq.
