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- Tasks: Join our Pit Crew to enhance customer experiences and manage stock in a vibrant environment.
- Company: Gibson is a renowned brand in the music industry, known for its iconic guitars and commitment to quality.
- Benefits: Enjoy flexible scheduling, opportunities for local travel, and a dynamic workplace culture.
- Why this job: Be part of a diverse team, inspire future musicians, and thrive in a fast-paced setting.
- Qualifications: Experience with stock management and POS systems is essential; strong communication skills are a plus.
- Other info: This role may require evening, weekend, and holiday shifts.
The predicted salary is between 24000 - 36000 £ per year.
The Pit Crew reports to the Gibson Garage Store Assistant Manager – Operations and will work in a high paced and interactive environment while providing a seamless customer experience. You will be responsible for all POS functions, cash-wrap standards, floor sets and stock replenishment. You could also find yourself assisting the most seasoned players or inspiring the next generation of guitar players.
ESSENTIAL FUNCTIONS
Main Duties
- Process customer sales at POS points along with packaging standards.
- Maintain floor and cash-wrap standards.
- Assist customers with selections in Accessory and Lifestyle categories.
- Assisting with stock deliveries and replenishment of Lifestyle & Accessories categories.
- Keeping the POS / general shop floor areas tidy at all times.
- Provide guidance to customers looking for repair and restoration service.
Other duties
- Employee can be asked to perform other duties that are reasonable within the area of expertise.
REQUIRED SKILLS/ABILITIES/EXPERIENCE/KNOWLEDGE
- Experience maintaining stock replenishment.
- Proficient in daily POS functions and opening/closing procedures.
- Ability to ask open ended questions to understand customer wants and/or needs.
- Outstanding time management skill set with the ability to prioritize tasks.
PERSONAL QUALITIES
- Driven and results oriented.
- Clear and logical thinker.
- Relish working in a company with a diverse, challenging, and fast paced environment.
TRAVEL REQUIREMENTS
- This position is based in the Garage but may require some local travel within London.
- Must be able to have a flexible schedule and work some evenings, weekends, and holidays.
We celebrate diversity and Gibson Brands, Inc is an Equal Opportunity employer.
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Pit Crew employer: Epiphone Guitar Corp.
Contact Detail:
Epiphone Guitar Corp. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pit Crew
✨Tip Number 1
Familiarise yourself with the products and services offered at Gibson Garage. Understanding the range of accessories and lifestyle products will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. Being able to ask open-ended questions and respond to customer needs will set you apart during the interview process.
✨Tip Number 3
Showcase your time management abilities by preparing examples of how you've prioritised tasks in previous roles. This will demonstrate your capability to thrive in a fast-paced environment like the one at Gibson Garage.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours. Highlighting your willingness to work evenings, weekends, and holidays will show that you're committed to meeting the needs of the business.
We think you need these skills to ace Pit Crew
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and required skills for the Pit Crew position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in POS functions and stock replenishment. Use bullet points for clarity and focus on achievements that demonstrate your ability to thrive in a fast-paced environment.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for working in a diverse environment. Mention specific examples of how you've successfully managed time and prioritised tasks in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Epiphone Guitar Corp.
✨Show Your Customer Service Skills
Since the role involves providing a seamless customer experience, be prepared to discuss your previous customer service experiences. Share specific examples of how you've handled difficult situations or gone above and beyond for a customer.
✨Demonstrate Your POS Knowledge
Familiarise yourself with common POS systems and processes. During the interview, highlight any relevant experience you have with cash handling and point-of-sale functions to show that you're ready to hit the ground running.
✨Emphasise Teamwork and Flexibility
The Pit Crew role requires working closely with others in a fast-paced environment. Be ready to talk about your ability to work as part of a team and your willingness to adapt to changing circumstances, such as flexible scheduling.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
