Principal Product Designer

As a Principal Product Designer, you operate semi-autonomously across cross-functional efforts. You shape product strategy through design, not just execute on it. You set the interaction patterns and quality standards for a product area, influence organizational decisions, and raise the ceiling for what the design team can do. You are expected to solve problems that don’t have clear briefs and to connect your product area’s design direction to the broader platform.

• 8+ years of product design experience, with a portfolio that demonstrates strategic thinking, systems-level craft, and shipped impact in enterprise or B2B SaaS.
• Proven ability to own design direction for a product area: setting vision, making trade-offs, and aligning cross-functional stakeholders around a design point of view.
• Mastery of complex enterprise interaction design: systems of workflows, data-dense operational interfaces, role-based experiences, and cross-product patterns.
• Strong Figma proficiency and deep fluency with design systems: not just using components, but understanding token architecture, governance, and how systems scale across frameworks.
• AI fluency that goes beyond tools. You shape how your team uses AI in the design process. You understand the architecture layer, agents, protocols, context-aware systems, well enough to design for AI-native products, not just with AI tools.
• You model the quality judgment your team needs: when AI accelerates the work, when it flattens it, and how to tell the difference.
• Strategic communication. You influence cross-functional direction, present to senior leadership, and your design rationale holds up under organizational scrutiny.
• A track record of elevating teams: through mentorship, quality standards, and leading by example in how you frame problems and hold craft accountable.
• Hands-on practice with vibe coding or agent-assisted development at a level where you can build functional prototypes, validate ideas in code, and demonstrate concepts that would otherwise take weeks to spec and hand off.
• Deep understanding of AI infrastructure as it relates to product design: protocols like MCP, agent orchestration, tool-use patterns, context management.
• You can design experiences for systems where AI agents act on behalf of users, and you understand the trust, control, and transparency patterns that requires.
• A developed philosophical perspective on what AI changes about the design discipline. You think about what taste, craft, and originality mean when generation is commoditized.
• You have a point of view on where human judgment remains irreplaceable, and you can articulate it. This isn’t academic for you. It shapes how you lead.
• A pragmatic, experimental disposition. You ship to learn. You fail fast and extract signal from failure. You don’t wait for organizational permission to test an idea, and you create the conditions for your team to do the same.
• Experience designing for industries like manufacturing, distribution, supply chain, or retail operations, or in similarly complex, operationally critical domains.

Competitive Pay & Benefits

Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.

Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.

Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.

At Epicor, we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers' success and our growth as a business. We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future.