Advice Team Leader in Leeds

Advice Team Leader in Leeds

Leeds Full-Time 26159 - 31972 £ / year (est.) Home office (partial)
Epilepsy Action

At a Glance

  • Tasks: Lead a passionate team delivering vital support to people living with epilepsy.
  • Company: Join Epilepsy Action, an inclusive and ambitious charity making a real difference.
  • Benefits: Enjoy a competitive salary, flexible working, and opportunities for professional growth.
  • Other info: Hybrid working model with a focus on collaboration and career development.
  • Why this job: Make a meaningful impact while leading a dedicated team in a supportive environment.
  • Qualifications: Experience in managing person-centred services and excellent communication skills are essential.

The predicted salary is between 26159 - 31972 £ per year.

Hours: Full-time 34.5 hours per week over 5 days (this post may require some evening work for which flex is given).

Location: Hybrid working: minimum 40% of working time in the office in Yeadon. (Mondays and Thursdays are mandatory office days, additional office days may be required to meet service needs).

Salary: £36,562.60 starting salary with pay progression opportunities.

Contract: Permanent.

DBS: An enhanced check will be required for this role.

About us: At Epilepsy Action we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy. We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this.

About the role: We have a range of services covering the length and breadth of the UK, delivered by our dedicated staff and volunteers. You’ll be stepping into the role of team leader becoming the driving force behind the day-to-day delivery of our award-winning UK-wide helpline providing tailored support to people living with epilepsy!

The team provides support on a range of topics, from medication and wellbeing, driving to education/employment. They support people living with epilepsy themselves as well as parents and carers via multiple channels. You'll be at the forefront of touching lives and making a difference.

As part of our dynamic services department, your mission will be to:

  • Lead and inspire a team empowering them to deliver exceptional support.
  • Ensure that our services consistently meet the highest quality standards, leaving a positive impact on every individual we serve.
  • Forge strong partnerships with stakeholders both internally and externally, ensuring our services resonate with diverse communities across the UK.
  • Play a pivotal role in crafting innovative service proposals and supporting funding applications to bring our vision to life.

At Epilepsy Action we recognise the power of collaboration and teamwork, so our team members with hybrid contracts are required to work a minimum of 40% of their time at our office in Yeadon, Leeds. On average this is 2 days a week on Mondays and Thursdays, for full-time employees.

About you: We're seeking an exceptional individual who thrives on building relationships, including over the phone and online. A brilliant communicator, with a passion for supporting staff and volunteers. Someone who tackles challenges head-on with excellent problem-solving and decision-making skills. As a crucial member of our team, flexibility is key. A skilled collaborator, who can embrace occasional evening work with enthusiasm.

What are we looking for in our ideal candidate?

  • Experience of managing person-centred services is a huge plus.
  • Your interpersonal skills are second to none, you are able to work brilliantly with individuals from all walks of life.
  • Managing staff and volunteers is where you shine, and you thrive in a fast-paced environment where adaptability is the name of the game.
  • Above all, you exude professionalism in everything you do.
  • Your integrity, conscientiousness, self-motivation, and reliability set you apart as a true asset to our team.

If you're ready to take on a role where every day brings new challenges and opportunities to make a meaningful difference, join us on this rewarding journey!

Interested? If you are interested in what you have read so far you can either submit your application via our online portal or alternatively if you still have some questions before applying you can contact us for a friendly informal chat.

Being an Inclusive Organisation: We want everyone in our community regardless of their backgrounds, identities, abilities, or circumstances, to feel valued and respected to participate fully. We know that inclusivity isn’t about numbers; it’s about embracing diversity and ensuring that everyone's voice is heard, needs are met, and contributions are acknowledged.

Safer Recruitment: Epilepsy Action will ensure that all staff and volunteers who work in roles which are legally entitled to get a DBS or Access NI (Northern Ireland) check are screened appropriate to the role.

Closing Date: 2nd September 2026 @ 9am. Informal Chat: Week commencing 7th September 2026. Interviews: Week commencing 21st September 2026.

Advice Team Leader in Leeds employer: Epilepsy Action

At Epilepsy Action, we pride ourselves on being an inclusive and supportive employer, dedicated to creating a world without limits for people with epilepsy. Our hybrid working model allows for flexibility while ensuring collaboration in our Yeadon office, fostering a vibrant work culture where every team member can thrive. With a commitment to employee growth and a focus on meaningful impact, we offer a rewarding environment for those looking to make a difference in the lives of others.

Epilepsy Action

Contact Details:

Epilepsy Action Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Advice Team Leader in Leeds

Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Epilepsy Action.

Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Epilepsy Action.

Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Epilepsy Action.

Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Epilepsy Action. Apply directly through us to stand out!

We think you need these skills to ace Advice Team Leader in Leeds

Team Leadership
Communication Skills
Problem-Solving Skills
Decision-Making Skills
Interpersonal Skills
Flexibility
Collaboration

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Epilepsy Action. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Advice Team Leader, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at Epilepsy Action

Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Epilepsy Action. Sharing personal stories or insights can really make us stand out.

Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!