Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the first point of contact, guiding people to essential services and support.
- Company: Join Epilepsy Action, a passionate charity dedicated to making a difference.
- Benefits: Enjoy a competitive salary, flexible working, and a supportive work-life balance.
- Other info: Hybrid working model with opportunities for personal and professional growth.
- Why this job: Make a real impact by helping others access vital support in their time of need.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 26073 - 29345 £ per year.
Hours: Full-time (34.5 hours per week over 5 days)
Location: Hybrid working (40% working from the office in Leeds)
Salary: 26,073.23 - 29,345.65
Contract: Permanent
DBS: An enhanced check will be required
About us
At Epilepsy Action we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy. As we achieve the goals in our 2024 - 2030 strategy we are excited to welcome you to our passionate, supportive and committed team. We understand the importance of a work life balance, and that’s why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity. If you are interested in building a career you can be proud of in an inclusive and ambitious organisation we might have the role for you!
About the role
Be the first voice of support. Be the difference. Do you love signposting people to enable them to access services and get the right support at the right time?
Initial Contact Assessor employer: Epilepsy Action
Contact Detail:
Epilepsy Action Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Initial Contact Assessor
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Epilepsy Action. A friendly chat can open doors and give you insights that might just land you that Initial Contact Assessor role.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills align with the role and be ready to share examples of how you've supported others in the past. We want to see your passion for making a difference!
✨Tip Number 3
Show off your personality! When you get the chance to meet the team, let your enthusiasm shine through. We’re looking for someone who fits into our supportive culture, so don’t be shy about sharing what makes you tick.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our inclusive and ambitious team at Epilepsy Action.
We think you need these skills to ace Initial Contact Assessor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the values and goals of Epilepsy Action. Highlight your passion for supporting individuals with epilepsy and how your skills align with the role of Initial Contact Assessor.
Showcase Your Communication Skills: As the first voice of support, it's crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application, and provide examples of how you've effectively communicated in previous roles.
Highlight Relevant Experience: Don’t forget to mention any experience you have in signposting or providing support services. This will show us that you understand the importance of getting people the right help at the right time.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at Epilepsy Action
✨Know the Organisation
Before your interview, take some time to research Epilepsy Action. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Demonstrate Empathy
As an Initial Contact Assessor, you'll be the first voice of support for those in need. Prepare examples from your past experiences where you've shown empathy and understanding. This will highlight your ability to connect with people and provide the right support at the right time.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think about how you would approach various scenarios related to epilepsy support and practice articulating your thought process clearly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the organisation is the right fit for you.