Solution Engineer, Principal

The Solution Engineer, Principal serves as a trusted partner to the salesforce (direct and channel) by providing in-depth knowledge of the technical and functional requirements across multiple Epicor Product lines, translating business use cases into demonstrations in order to close ERP sales opportunities.

What you will be doing:

• Establish outstanding business relationships and partnerships with clients by demonstrating a high level of technical expertise, understanding performance characteristics and establishing credibility with the clients.
• Gather requirements from clients, including those for system modifications, and write detailed technical specifications to communicate needs to the Product Development team and other Solution Engineers.
• Communicate with the sales team on new business opportunities, translate client's technical requirements to solution, drive the technical discussions, deliver custom demonstrations, and implement technical proofs-of-concept.
• Coach and support Solution Engineers by providing technical guidance and collaboration in designing, building, testing modifications and proofs-of-concept tailored to client needs for demonstrations.
• Influence target clients by presenting company products, values and benefits and by demonstrating product architectures, plus assisting with cost evaluation and pricing issues.

What you will likely bring:

• A keen interest in ground-breaking technologies for example AI with the ability to communicate and instruct users at all levels of technical ability.
• Minimum of 5 years of experience of presales within the ERP industry or equivalent operational ERP experience and experience in the business operational side of manufacturing and distribution companies.
• Background of success in supporting both direct and channel sales.
• Documented experience of giving customer presentations/demonstrations.
• Successful candidates may have worked for companies such as: SAP, Microsoft, Infor, Sage, NetSuite or other ERP companies or Value Added Resellers (VARs).
• Bachelor's degree (or equivalent experience).

Technical Skills:

• Proficiency in C# programming language for customizing and extending Epicor ERP functionalities.
• Experience with REST API integration and Visual Studio; Knowledge of low-code/no-code development tools, including Workato or similar platforms, to connect Epicor ERP with third-party applications and services.
• Strong expertise in SQL and database technologies (e.g., Microsoft SQL Server) for data management, querying, and optimization within Epicor ERP environments.
• Familiarity with database architecture, performance tuning, Business Intelligence tools and data migration processes related to ERP systems.
• Proficiency in JavaScript for enhancing Epicor ERP customizations and front-end development.
• Experience with Node-RED for workflow automation and integration within ERP environments.
• Proven ability to capture client requirements for system modifications and write clear, detailed technical specifications.

About Epicor:

At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We're Proactive, Proud, Partners. Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses - the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits:

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement:

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you - that's who we're interested in. If you have interest in this or any role - but your experience doesn't match every qualification of the job description, that's okay - consider applying regardless. We are an equal-opportunity employer.