retail store supervisor

retail store supervisor

Full-Time No home office possible
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At a Glance

  • Tasks: Lead a team, manage sales, and resolve customer issues in a dynamic retail environment.
  • Company: Join Epic Menswear, a vibrant retail business with a focus on style and customer satisfaction.
  • Benefits: Enjoy a competitive salary of $29/hour and flexible full-time hours.
  • Why this job: Perfect for those who thrive in fast-paced settings and want to develop leadership skills.
  • Qualifications: Must have a high school diploma and 1-2 years of retail experience.
  • Other info: Work on-site in Surrey, BC, with opportunities for growth in a supportive team.

Education: Secondary (high) school graduation certificate.

Work setting: Various locations. Retail business.

Tasks:

  • Assign sales workers to duties.
  • Authorize payments by cheque.
  • Sell merchandise.
  • Prepare reports on sales volumes, merchandising and personnel matters.
  • Resolve issues that may arise, including customer requests, complaints and supply shortages.
  • Organize and maintain inventory.
  • Supervise and co-ordinate activities of workers.

Supervision: 5-10 people. Retail salespersons and sales clerks.

Work conditions and physical capabilities:

  • Fast-paced environment.
  • Work under pressure.
  • Tight deadlines.
  • Handling heavy loads.
  • Attention to detail.
  • Combination of sitting, standing, walking.
  • Standing for extended periods.

Experience: 1 year to less than 2 years.

Location: Surrey, BC V3T 2W1.

Salary: $29.00 per hour, hourly / 30 to 40 hours per week.

Terms of employment: Permanent employment, Full time, Day, Evening, Weekend, Early Morning, Morning. Starts as soon as possible.

Vacancies: 2 vacancies.

Who can apply for this job? The employer accepts applications from:

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates, with or without a valid Canadian work permit.

Advertised until: 2025-07-30.

retail store supervisor employer: Epic Menswear

Epic Menswear is an excellent employer that fosters a dynamic and supportive work culture, ideal for those looking to grow in the retail sector. With competitive hourly wages and opportunities for advancement, employees benefit from hands-on experience in a fast-paced environment while being part of a close-knit team in Surrey, BC. The company values employee contributions and encourages a collaborative atmosphere, making it a rewarding place to build a career.
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Contact Detail:

Epic Menswear Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land retail store supervisor

✨Tip Number 1

Familiarise yourself with the retail environment and the specific challenges that come with supervising a team. Understanding the dynamics of a fast-paced retail setting will help you demonstrate your readiness for the role.

✨Tip Number 2

Showcase your leadership skills by discussing any previous experience where you managed a team or resolved conflicts. Be prepared to share specific examples during the interview that highlight your ability to lead effectively.

✨Tip Number 3

Research Epic Menswear and their values. Tailoring your conversation to align with their mission and demonstrating your enthusiasm for their brand can set you apart from other candidates.

✨Tip Number 4

Prepare to discuss how you handle pressure and tight deadlines, as these are common in retail. Think of scenarios where you've successfully managed stress and maintained productivity, and be ready to share those stories.

We think you need these skills to ace retail store supervisor

Leadership Skills
Customer Service Skills
Inventory Management
Sales Reporting
Conflict Resolution
Time Management
Team Coordination
Attention to Detail
Problem-Solving Skills
Ability to Work Under Pressure
Communication Skills
Organisational Skills
Cash Handling
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail management and supervision. Emphasise any previous roles where you managed a team, handled customer complaints, or organised inventory.

Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities listed in the job description. Mention your ability to work under pressure and your experience with sales reporting and team coordination.

Showcase Relevant Skills: In your application, highlight skills such as leadership, problem-solving, and attention to detail. Provide examples of how you've successfully resolved customer issues or improved sales performance in past roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of a retail store supervisor.

How to prepare for a job interview at Epic Menswear

✨Know the Role Inside Out

Make sure you understand the responsibilities of a retail store supervisor. Familiarise yourself with tasks like assigning duties, handling customer complaints, and managing inventory. This will help you answer questions confidently and demonstrate your suitability for the role.

✨Showcase Your Leadership Skills

As a supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and maintain a positive work environment.

✨Prepare for Fast-Paced Scenarios

Retail environments can be hectic. Be ready to discuss how you handle pressure and tight deadlines. You might be asked situational questions, so think of specific instances where you thrived in a fast-paced setting.

✨Ask Insightful Questions

At the end of the interview, have a few questions prepared about the company culture, team dynamics, or expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

retail store supervisor
Epic Menswear
E
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