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- Tasks: Keep our community spaces clean and safe while supporting tenant needs.
- Company: Join EPIC Housing, a vibrant team dedicated to making a difference.
- Benefits: Enjoy flexible hours, 28 days holiday, and a festive break at Christmas.
- Why this job: Make a real impact in your community while developing your skills.
- Qualifications: No specific qualifications needed, just a passion for cleanliness and teamwork.
- Other info: Be part of a supportive culture that values fairness, respect, and excellence.
The predicted salary is between 1200 - 1600 £ per month.
EPIC Housing is the proud custodian of approximately 1,400 homes across North Staffordshire with properties in Stoke-on-Trent, Newcastle-under-Lyme and the Staffordshire Moorlands. Our homes come in two flavours; ‘social’ and ‘affordable’ rents and our tenants are the real VIPs in our world.
Our focus is always on our tenants and their homes, but we’ve got an awesome culture too; where we grow, develop, and maybe even have a little bit of fun along the way. Despite our small crew, we like to keep things interesting and are always looking for opportunities and ways to improve and develop each other, and the way we do things. 'Smarter, simpler and slicker’ is our mantra!
We want someone who can match our values and our game plan to supercharge our services and be a top-notch community landlord for our tenants, their community and team EPIC!
Our Way of Working
- We’re all about keeping things flexible. We know that the intricacies of life don’t stop when you’re working so if you need to step away from your desk or run out to grab the kids from school, no problem at all!
- No Probation Period – We are confident that we have appointed you based on your skills and interview.
- Work-Life Balance – Wellbeing is top-priority to us here at EPIC.
- Christmas Office Closure – Enjoy a festive break as we close down the office during Christmas.
- Employee Assistance Programme (EAP) – Our confidential EAP Service can provide help and support.
- Learning & Development – Our E-Learning Platform is accessible to all employees from day one.
- Enhanced Maternity, Paternity & Adoption Pay – Along with other family-friendly policies and benefits.
- 28 Days Holiday – With the ability to buy and carry over leave!
Our Values
- Fairness – We treat people equitably and make decisions based on facts.
- Teamwork – We work with our tenants to ensure we deliver good services.
- Respect – We treat people with respect and act with courtesy.
- Understanding – We are empathetic, approachable, and act professionally.
- Excellence – We take pride in what we do and strive to improve services.
- Integrity – We are honest, dependable and do what we say we will.
Application Process
- Advert Opening Date – 19th February 2026
- Advert Closure Date – 19th March 2026
- Selection Process – One Stage: One-Hour Competency Based Interview
- Early Closure - We may close our vacancy early due to a large volume of applications.
About The Role
Role Responsibilities
- To be responsible for the safety and cleaning of designated internal and external communal areas, offices, and community buildings belonging to EPIC.
- To carry out periodic inspections and compliance checks of properties with communal access/areas.
- To identify, resolve or report Health & Safety issues as appropriate.
- To take an active part in estate improvements and carry out associated tasks to a high standard.
- To comply with Health and Safety and Control of Substances Hazardous to Health (COSHH) regulations.
- Complete periodic checks on water and fire alarms at designated sites.
- Ensure the daily opening and closing procedures of the Normacot Grange Office and Centre.
- Support the preparation of Normacot Grange Office and Centre for individual and team sessions and community events.
- Conduct routine inspections to identify maintenance needs.
- To carry out vehicle checks to any company vehicle you may have access to.
- Coordinate waste disposal and recycling activities.
- Provide assistance during emergencies and coordinate with relevant authorities.
- To act as a front-line representative for the company.
General Obligations – All Employees
- Take accountability for individual areas of personal and professional development.
- Effectively manage own workload ensuring mandatory training and company policy attestations are completed.
- Encourage a working environment and culture that aligns with EPIC’s values.
- Maximising outputs by utilising and promoting EPIC’s information technology systems.
- Participating in regular team meetings, away days, and teambuilding activities.
- Adherence to company policies and industry regulations related to safeguarding.
Please note that as part of this role, you will be required to use a company-owned van.
Cleaner/Caretaker in Stoke-on-Trent employer: EPIC Limited
Contact Detail:
EPIC Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaner/Caretaker in Stoke-on-Trent
✨Tip Number 1
Get to know EPIC's values and culture before your interview. They’re all about teamwork, respect, and understanding, so think of examples from your past that show how you embody these traits. This will help you connect with the team and show you’re a great fit!
✨Tip Number 2
Prepare for competency-based questions by thinking about your previous experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This way, you can clearly demonstrate how you've tackled challenges in the past.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest in the role and the company by asking about their community initiatives or how they support employee development. It’s a great way to engage and show you care about more than just the job.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the EPIC team. Don’t wait too long, as positions can close early!
We think you need these skills to ace Cleaner/Caretaker in Stoke-on-Trent
Some tips for your application 🫡
Be Yourself: We want to know the real you! Don’t just list your skills; share your personality and how you align with our values. Show us how you can bring your unique flair to the role!
Tailor Your Application: Make sure to customise your application for the Cleaner/Caretaker position. Highlight relevant experience and skills that match the job description, especially around safety, cleaning, and teamwork.
Keep It Clear and Concise: We appreciate clarity! Use straightforward language and keep your application focused. Avoid jargon and get straight to the point about why you’re the perfect fit for EPIC.
Apply Early: Don’t wait until the last minute! We might close the vacancy early if we get a lot of applications. Head over to our website and submit your application today to avoid missing out!
How to prepare for a job interview at EPIC Limited
✨Know Your Stuff
Before the interview, make sure you understand EPIC Housing's mission and values. Familiarise yourself with their focus on tenant satisfaction and community engagement. This will help you demonstrate how your skills and experiences align with their goals.
✨Showcase Your Experience
Be ready to discuss your previous cleaning or caretaking roles. Highlight specific tasks you've handled, especially those related to health and safety compliance, inspections, and maintenance. Use examples that show your attention to detail and commitment to quality work.
✨Emphasise Teamwork
EPIC values teamwork, so be prepared to share examples of how you've worked collaboratively in past roles. Talk about how you’ve contributed to a positive work environment and supported colleagues, as this will resonate well with their culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about their approach to employee development or how they ensure a good work-life balance. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.