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For Companies At a Glance
- Tasks: Troubleshoot and optimise Anti-Cheat integration for game developers.
- Company: Join Epic Games, a leader in real-time entertainment and innovation.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Make a real impact in gaming by enhancing security and developer experience.
- Qualifications: Proficient in C/C++, with strong problem-solving and communication skills.
- Other info: Work in a dynamic, inclusive environment with global career opportunities.
The predicted salary is between 36000 - 60000 £ per year.
What We Do
Unreal-powered projects have been on the bleeding edge of real-time entertainment for over 20 years. Our team of engineering experts are always innovating to improve the tools and technology that empower content developers worldwide.
What You'll Do
We are looking for an experienced Developer Relations Engineer to join our team and support EOS Anti-Cheat (also known as "Easy Anti-Cheat"). You will serve as a crucial technical liaison between our internal engineering teams and external partners, assisting them in integrating, debugging, and optimizing Anti-Cheat in their projects. Your role involves deep technical troubleshooting of issues, analyzing crash dumps, debugging low-level C/C++ code, and providing effective solutions and technical insights. You will help guide design decisions for Anti-Cheat, contributing to technical documentation and maintaining active communication internally and externally.
The ideal candidate is proactive, detail-oriented, tactful, and empathetic, with strong problem-solving skills and the ability to communicate complex technical concepts clearly to stakeholders of varying expertise. You should be comfortable working independently and collaboratively, with excellent time management and multitasking capabilities.
In this role, you will:
- Troubleshoot complex integration and operational issues involving Anti-Cheat, analyzing crash dumps, logs, and call stacks to identify root causes.
- Collaborate directly with external game developers and internal teams to resolve technical issues promptly and effectively.
- Debug and reproduce customer issues, clearly documenting and communicating findings internally and externally.
- Represent Epic Games through asynchronous and live support, presence at trade shows such as UEFest, and customer visits.
- Develop and maintain clear, comprehensive technical documentation, tutorials, and guides to support partner integration.
- Advocate for partners' successful integration and continued use of Anti-Cheat and related Epic technologies, and influence product improvements through customer insights.
- Research and identify opportunities to enhance Anti-Cheat technologies and developer experience.
What we're looking for:
- Highly proficient in C and C++, particularly low-level or kernel-level debugging and development.
- Strong ability to analyze crash dumps and debug complex, obfuscated code at the assembly level.
- Familiarity with cross-platform development (Windows, Linux, macOS), understanding differences and limitations across these platforms.
- Exceptional problem-solving abilities, proactively tackling issues independently.
- Excellent verbal and written communication skills to effectively collaborate with internal teams and external partners.
- Ability to manage multiple tasks simultaneously, work well under pressure, and prioritize to meet SLA targets.
- Prior experience with SDK/API integration and understanding of software engineering principles, including legacy support.
- Understanding of online multiplayer video game architectures and associated security concerns.
This role is open to multiple locations in Europe and North America (including CA, NY, & WA).
About Us
Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we’ve been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.
Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer.
Software Engineer, Developer Relations - Easy Anti-Cheat in London employer: Epic Games
Contact Detail:
Epic Games Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Engineer, Developer Relations - Easy Anti-Cheat in London
✨Tip Number 1
Get your networking game on! Connect with folks in the industry, especially those who work at Epic Games or similar companies. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might help you land that interview!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, especially those involving C/C++ and anti-cheat systems. This is your chance to demonstrate your problem-solving abilities and technical prowess. Make sure to highlight any relevant experience with SDK/API integration too!
✨Tip Number 3
Prepare for technical interviews by brushing up on debugging techniques and crash dump analysis. Practice explaining complex concepts in simple terms, as you'll need to communicate effectively with both technical and non-technical stakeholders. Mock interviews can really help with this!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team. Don’t forget to tailor your application to highlight how your skills align with the Developer Relations Engineer role!
We think you need these skills to ace Software Engineer, Developer Relations - Easy Anti-Cheat in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with C and C++, especially any low-level debugging you've done. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about Developer Relations and how your problem-solving skills can benefit our team. Keep it engaging and personal – we love to see your personality!
Showcase Your Communication Skills: Since this role involves liaising with both internal teams and external partners, make sure to demonstrate your ability to communicate complex technical concepts clearly. Use examples from your past experiences where you’ve successfully done this.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our epic team!
How to prepare for a job interview at Epic Games
✨Know Your Tech Inside Out
Make sure you brush up on your C and C++ skills, especially low-level debugging. Be prepared to discuss specific examples of how you've tackled complex issues in the past, as this role requires a deep understanding of technical concepts.
✨Showcase Your Problem-Solving Skills
Prepare to share detailed stories about how you've approached and resolved challenging technical problems. Highlight your analytical skills by discussing how you’ve debugged crash dumps or worked with obfuscated code.
✨Communicate Clearly and Effectively
Since you'll be liaising with both internal teams and external partners, practice explaining complex technical concepts in simple terms. This will demonstrate your ability to communicate effectively with stakeholders of varying expertise.
✨Familiarise Yourself with the Company Culture
Research Epic Games and their approach to developer relations. Understanding their values and how they advocate for partners will help you align your answers with what they’re looking for in a candidate.
