At a Glance
- Tasks: Organise travel itineraries and support employees on the road.
- Company: Epic, a global leader in healthcare software.
- Benefits: Comprehensive benefits, merit-based pay, annual raises, and stock grants.
- Other info: Inclusive workplace with opportunities for growth and relocation support.
- Why this job: Make a real impact while helping others navigate their travel experiences.
- Qualifications: Strong communication, organisation, and problem-solving skills required.
The predicted salary is between 30000 - 40000 € per year.
Our 24/7 travel department is an integral part of Epic's overall success. As a Travel Counselor you'll organize itineraries for employees visiting our customers and support them when things don't go as expected on the open road. You'll handle every aspect of corporate travel, including air and ground transportation, and hotel reservations for our staff of nearly 15,000 globally.
In addition, your responsibilities will at times include serving as the first point of contact for customers and other callers to our main reception line. More than just important work, we offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers.
Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride. As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles.
Requirements:
- Adaptability in a fast-paced environment
- Strong communication, organization, and decision making skills
- Ability to self-manage and problem solve
- Relocation to Bristol, UK area (reimbursed)
- Ability to travel to the US for up to 4 weeks for training
Travel Counselor employer: Epic Bristol Ltd
Epic is an exceptional employer that prioritises the well-being and growth of its employees, offering comprehensive benefits and merit-based compensation that reflects your contributions. Located in the vibrant city of Bristol, UK, our inclusive work culture fosters diversity and collaboration, ensuring that every team member feels valued and empowered to thrive in their career. With opportunities for annual raises, bonuses, and stock grants, you will have a meaningful stake in our collective success while enjoying a supportive environment that champions professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Counselor
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Epic through LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common travel industry scenarios. Think about how you'd handle unexpected changes in itineraries or customer queries. Show us your problem-solving skills and adaptability!
✨Tip Number 3
Don’t forget to showcase your communication skills! During interviews, be clear and concise. Remember, as a Travel Counselor, you'll be the first point of contact for customers, so let your personality shine through.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you're genuinely interested in being part of the Epic team. Let's make it happen!
We think you need these skills to ace Travel Counselor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Travel Counselor role. Highlight your adaptability, communication, and organisational skills, as these are key for us at Epic.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about travel and how you can contribute to our team. Be genuine and let your personality come through!
Showcase Problem-Solving Skills:In your application, give examples of how you've successfully navigated challenges in the past. We love seeing candidates who can think on their feet and handle unexpected situations with ease.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Epic Bristol Ltd
✨Know Your Itinerary Inside Out
As a Travel Counselor, you'll be organising itineraries, so make sure you understand the ins and outs of travel planning. Research common travel routes, popular destinations, and potential challenges that employees might face on the road. This will show your interviewers that you're proactive and ready to tackle any situation.
✨Show Off Your Communication Skills
Strong communication is key in this role. During the interview, practice clear and concise responses. You might even want to prepare a few examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will demonstrate your ability to handle calls from customers and colleagues with ease.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific instances where you've had to think on your feet and resolve issues quickly. Whether it was a travel mishap or a last-minute change, showcasing your adaptability and decision-making skills will resonate well with the interviewers, as these are crucial for a Travel Counselor.
✨Emphasise Your Organisational Skills
In a fast-paced environment, organisation is everything. Bring up any tools or methods you use to stay organised, whether it's digital planners, spreadsheets, or other systems. Showing that you can manage multiple tasks efficiently will give the interviewers confidence in your ability to handle the demands of the role.
